IT Operations Officer

2 days ago

Adelaide Region SA, Australia Liebherr-Australia Pty. Ltd. Full time

**About the role** Based in Para Hills West, SA, reporting to the IT Operations Manager, you will work within a small dynamic team and be responsible for the provision of timely and efficient IT support services to the business on a national scale. The role will suit a service-orientated person who is composed, patient and is able to deal with multiple enquiries and issues, providing quick responses and accurate results. **Duties**: - Provide IT Help Desk support services - Install and configure computer hardware, software, systems, servers, networks, printers, and scanners - Monitor and maintain computer systems and networks - Respond in a timely manner to service issues and requests - Provide technical support to the branch (this may be in person or over the phone) - Keep inventory of all equipment, software, and license users. - Test new technology and train users - Active participation in the implementation of new IT solutions and services **Skills & Experience**: - >2 years demonstrated Helpdesk experience - Diploma in Information Technology is preferred - Intermediate computer hardware and software installation skills - Advanced problem-solving skills - Knowledge in the distribution and disposal of classified data/documents/devices - Change management and user adoption -Training and designing including e-learning - Determine customer needs and establishing service solutions and forecasts - Maintains a positive and optimistic attitude - Communicates effectively and appropriately with others **How to Apply**: **Benefits** - Paid Parental Leave | Bonus Leave | Purchase Leave | Early Access to LSL - Corporate Health Insurance | Novated Lease | Travel Club - Liebherr One Hub - Employee discount portal for great savings - Financial stability | annual reviews | service & manager rewards | career progression - Training programs (Soft skills and Leadership) and opportunities to ensure your continued growth **How to apply** Amanda Sparks Human Resources Officer No agencies or third parties please. **One Passion. Many Opportunities.** **The company**: Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs around 48,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering. **Location**: Liebherr-Australia Pty. Ltd. 1 Dr Willi Liebherr Drive 5096 Adelaide Australia (AU) **Contact**: Amanda Sparks

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