Administration Officer

Division: Northern CPPYJ- Location: Parramatta, NSW, AU, 2150- Req ID: 69568**Ongoing Opportunity in our Open Adoption Records Access (OARA) Unit**

**Location - Parramatta - Community Services Statewide Services.**

**Employment type - This is an ongoing opportunity within our Open Adoption Records Access Unit.**

**Salary - Clerk Grade 3/4 - $79,032 to $86,539 per annum + Superannuation and Annual Leave Loading.**

**Your role**

This Administration Officer reports directly to the Director of Open Adoption Records Access (OARA) and provides daily mailbox and dairy management.

You will provide professional and effective administrative and office service support to facilitate the smooth operation of OARA and the delivery of its services.

**What you’ll do**
- Manage the Director mailbox and provide diary management to the OARA Director
- Provide a wide range of administrative support services including financial management assistance, invoice management, travel bookings, records management, project support, diary management and other general administrative functions.
- Manage and process business information in accordance with standards and guidelines to ensure all information is accurate, stored correctly and accessible as required.
- Use relevant technology to prepare documentation and presentation material to support business unit managers and directors
- Liaise and work across OARA units to provide tailored support and develop effective working relationships.
- Implement and maintain effective administrative systems and processes and make recommendations to improve efficiency and better support the business unit in delivering services
- Build and maintain relationships with other business areas to effectively arrange and set-up for meetings and manage the flow of business information and activities
- Provide support and assistance to other members of the administration team as required, to ensure efficient and effective functioning of the team
- Provide customer service and reception duties as required, to act as a first point of contact for the business unit to ensure issues are resolved or escalated appropriately.
- Liaising appropriately with a range of internal and external stakeholders with an understanding of their interests and relationship with relevant projects or programs.

**What we’re looking for**
- Experience in providing high level of customer support for internal and external stakeholders.
- Excellent communication skills, written and verbal.
- Ability to work independently and as part of a team.
- Strong ability to build and maintain relationships.
- Proven ability to manage competing priorities with tight timeframes.
- High level of knowledge, skills and experience with Word and Excel.
- National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
- Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012

Download the role description.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- 4 weeks annual leave per year of service
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:
**Targeted Question 1**. In the course of your work, you will come into contact with confidential documents and sensitive client information. How would you ensure you adhere to this in your role?

**Targeted Question 2** - Please provide an example of your ability to work independently on a piece of work that required you to work to tight deadlines with a strong attention to detail. Describe the situation, task, actions you took and the outcome.

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Ongoing Opportunity in our Open Adoption Records Access (OARA) Unit**

**Location - Parramatta - Community Services Statewide Services.**

**Employment type - This is an ongoing opportunity within our Open Adoption Records Access Unit.**

**Salary - Clerk Grade 3/4 - $79,032 to $86,539 per annum + Superannuation and Annual Leave Loading.**

**Your role**

This Administration Officer reports directly to the Director of Open Adoption Records Access (OARA) and provides da