
Inbound Customer Service Centre Officer
4 days ago
**Join Australia’s Leading Sustainable Materials Supplier**
Each day, our Customer Service team handle around 600 calls and schedule over 350 transport tasks.
We're looking for an** Inbound Customer Service Centre Officer** for a **Permanent Full-Time **role based in **Derrimut, VIC**.
Become an important part of our business in this team of 6 in the Derrimut Customer Service Centre, where you will:
- work closely with Key Account Managers and the Production teams to check stock and schedule deliveries throughout the Melbourne metro area
- use software to take sales orders for recycled concrete aggregates and road base products.
**Hours of Work**:
- Monday-Friday 7.30am - 4.30pm (8.30am - 5.30pm during daylight savings)
- Up to 2 x half day Saturdays per month
**What’s in it for you**:
- $55,000 base salary plus superannuation (with Saturdays paid in addition to the base)
- 1 x RDO per month
- A supportive, family-friendly team environment
- An unwavering safety culture
- Ongoing training and development
- Career progression opportunities
**You’re a great fit, if you**:
- Have experience with telephone-based logistics
- Have high-level Microsoft skills (MS Excel, Outlook)
- Are good with numbers and calculations
- Enjoy working in a fast-paced environment
**About Alex Fraser**:
With a history spanning 140 years, a diverse team of people, and a network of recycling facilities and asphalt plants around Melbourne and Brisbane, Alex Fraser is a global leader in sustainable construction materials supply.
We have recovered and recycled more than 50 million tonnes of concrete, brick, rock, asphalt and glass to produce high quality, high specification, sustainable products needed to build greener roads, rail, bridges, pipelines and ports.
It’s the people behind the wheel that make Alex Fraser Australia’s leading provider of sustainable construction materials. We’d love you to help us build greener roads.
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