Administrative Support Officer

**Teachers Registration Board**
**Job reference**: 636570
**Location**: 5000 - ADELAIDE
**Job status**: Long Term Contract
**Eligibility**: Open to Everyone

**About the Teachers Registration Board**:
The Teachers Registration Board (the TRB) is established under the _Teachers Registration and Standards Act 2004_ (the Act) and the _Teachers Registration and Standards Regulations 2021_ to regulate the teaching profession. The object of the Act is, in the public interest, to maintain a teacher registration system and professional standards for teachers to ensure its members are competent, fit and proper to have the care of children.

The TRB is an independent statutory authority, with a dynamic, integrated operating environment of staff less than 32 persons, with flexible leadership and a practical focus on day-to-day implementation, where advancing teacher suitability requires both a cross-agency and team approach between TRB groups.

The TRB employs its own staff and is a public sector agency under the _Public Sector Act 2009_. The TRB has entered into an Administrative Agreement with the Commissioner for Public Sector Employment (the Commissioner) and complies with the Commissioner’s Determinations, Guidelines and the _Code of Ethics for the South Australian Public Sector_. The TRB adheres to Work Health and Safety requirements, equal opportunity principles and public sector principles. The TRB are committed to creating a diverse workgroup.

The _South Australian Public Sector Salaried Employees Interim Award_ and the _South Australian Public Sector Enterprise Agreement: Salaried 2021_ governs the employment conditions of employees of the TRB.

**Role Description**

The Administration Support Officer - Registration is accountable to the Manager, Registration and Team Lead, Registration

This role is offered at full time, at the ASO3 Level and for a long-term contract of up to 2 years - located in the heart of the Adelaide CBD.

**Role Summary**
- maintaining effective procedures to ensure the TRB meets whole-of-government and agency standards, legislative and best practice requirements;
- supporting the Team Lead, Registration/Manager, Registration across a range of registration operations including research/projects and general administrative tasks as required;
- contributing to the delivery and maintenance of efficient work practices within the TRB.

**Selection Criteria**

Communication and Interpersonal Skills
- Demonstrated communication and interpersonal skills that result in effective and appropriate verbal and written communication with a range of people, including those from non-English speaking backgrounds.
- Experience in providing clear, concise and accurate information to clients face to face, in a friendly courteous manner and providing administrative support services in a demanding environment.
- Proven ability to manage conflict situations and to negotiate successful outcomes.
- Ability to coordinate projects and programs under limited supervision.
- Demonstrated ability to be self-motivated, flexible, reliable and enthusiastic and exercise confidence, sensitivity and discretion in handling confidential matters and difficult clients.

Organisational Skills
- Ability to work effectively both independently with limited supervision and in a team to achieve agree objectives
- Ability to work as part of a team harmoniously and effectively transfer knowledge to colleagues at all levels.
- Well-developed communication skills and demonstrated ability to work effectively in a team environment, foster sound working relationships across the agency and external stakeholders.
- Contributes to a culture of respect and high ethical standards.

Technical Skills
- Proven ability to manage sensitive information/data with respect and confidentiality, while maintaining a high degree of accuracy.
- Proven ability to work effectively prioritising significant volumes of work and completing tasks within agreed timeframes.
- Experience in the delivery of administrative services to internal and external customers.
- Experience with managing databases in a business environment.

Continuous Improvement and Organisational Safety
- Seek opportunities to improve organisational processes by contributing to improvement initiatives, embracing change, fostering high level customer service, and participating in professional development opportunities.
- A sound understanding of policies and principles relating to equal employment opportunity programs and work health and safety.

To be considered for an interview, applicants are requested to submit a curriculum vitae/resume and a cover letter addressing the essential minimum requirements as outlined in the role description (maximum two pages).

Please also complete and submit the _TRB Application Cover Sheet_ and the _Pre-Employment Declaration_ (see attachments).

For any further information, please contact Tim Curran

**Special Conditions**:
The successful applicant will be