Central Intake Administration Officer

2 weeks ago

Geelong, Australia Gateways Support Services Full time

Opportunities for professional growth and development.
- Attractive salary packaging and leave purchasing options available
- Full-time Position - Hourly rate starts at $34/h

Gateways Support Services vision is to help provide support for children and adults with a disability and their families to maximise their quality of life.

Our staff are made up of mountain bike riders, comedians, skiers, surfers, video game superstars, movie buffs, musicians, cat people, dog people and moreAt Gateways we all have one thing in common, the passion to support people with a disability and make every day better.

**The role**:
A fantastic opportunity to join our friendly, supportive and positive Central Intake team in North Geelong

You will take an active role in being responsible for delivering a best-practice, holistic team approach to providing our participants access to Gateways’ supports and services.

**The successful applicant will demonstrate**:

- Strong organisational skills, the ability to set objectives, prioritise tasks and meet deadlines through problem solving and analytical skills.
- The ability to support participants to navigate the services and supports available that best meet their goals and needs and to provide high-quality, person-centred advice.
- Professional presentation and effective and respectful verbal and communication skills.
- Demonstrated ability to exercise discretion and maintain confidentiality when dealing with sensitive issues.
- Computer literacy - Microsoft Excel and Microsoft Word knowledge.
- A strong knowledge of the NDIS and other funding bodies.
- Experience reading, understanding, and implementing client service agreements and enhancing client experience.
- Experience with database management.
- Minimum 2 years experience in an administration role or previously in the disability sector.

**The successful applicant will be required to have or willing to obtain prior to starting**:

- Covid 19 Vaccination Certificate (2 x doses plus booster)
- NDIS worker screening Clearance
- Current First Aid Certificate
- CPR Certificate
- Working with children Check
- Current Driver’s license

**Why work at Gateways?**
- Competitive pay & penalty rates
- Continuous free learning and development opportunities - get paid while you train
- Great career prospects with a reputable organisation
- Employee Assistance Program - access to a professional councillor for you and your direct family members.
- Free flu vaccinations
- Attractive not-for-profit salary packaging for permanent part time or full-time staff

Shortlisted applicants will be required to undertake the NDIS Quality and Safeguards Commission online Worker Orientation training module called ‘Quality, Safety and You’ prior to attending induction. This is a pre-employment requirement and if not completed, employment will not proceed.
- Child safety and wellbeing is embedded in Gateways leadership, governance and culture. We have zero tolerance of child abuse. We have vigorous recruitment and screening processes for all employees and volunteers._

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