Payroll Operations Lead

2 days ago


Heidelberg, Australia Austin Health Full time

**Reference Number**:3700

**Category**:Management & Administration

**Department**:People & Culture

**_Are you a current Austin Health employee?_**

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About HR Shared Services**

The HR Shared Services (HRSS) Department is part of the broader People and Culture Directorate. It is a well-regarded operations function, consisting of teams that provide accurate and efficient HR services across the organisation. With a focus on service excellence and customer-centricity, the HRSS teams work collaboratively together and with the broader People and Culture function to support employees and managers through the employee life cycle. HRSS includes payroll, salary packaging, HR services and HR systems.

**About the role**

As the Payroll Operations Lead, you will lead the day-to-day operations of a payroll team responsible for the processing of a payroll service within Austin Health. The role is currently responsible for running a fortnightly pay end to end and supervises a team of payroll professionals. This is a full time parental leave cover role with a monthly ADO.

A regular day will see you:

- Providing Payroll team members with coaching, guidance, and direction, monitoring workloads and delegating tasks as appropriate
- Assist and advise managers with payroll requirements and procedures as required
- Oversee the finalisation of the relevant pay run, ensuring all caution/error lists are checked
- Providing Austin Health employees and managers with support and accuracy in a timely manner for all related payroll duties and administration
- Solving complex payroll queries and operate effectively across all areas of payroll

**About you**

As the Payroll Operations Lead, you will be someone who has excellent communication skills, with a high level of initiative with the ability to prioritise business requirements.

To be successful in this role you’ll bring with you:

- In-depth understanding of end -to-end payroll processing legislation through 10+ years of experience
- Knowledge and strong skills in the use of Success Factors and Kronos
- Highly developed interpersonal skills, leadership skills and team building ability

**Our benefits**

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.

**Work with us**

**Interested in finding out more about this opportunity? Read the**position description** for further details.**

**Application closing date: Monday 25 August 2025


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