Client Service Manager

1 week ago

Geelong, Australia Prestige Inhome Care Full time

Know that your work directly impacts people's lives.
- Exciting Reward and Recognition programs to celebrate your achievements
- Flexible working arrangements and a paid day off to celebrate your Birthday

**Join Our Extraordinary Team as a Client Services Manager in Geelong**

**ABOUT THE ROLE**
At Prestige Inhome Care, we're not just a care provider; we're a family dedicated to making lives better by keeping people in the comfort of their homes.

Are you ready to lead a dedicated team in delivering exceptional care to our clients? Prestige Inhome Care is seeking a proactive and organised Client Services Manager to provide extraordinary care to our clients and support to our nurses and direct care workers in the community.

**As the Client Services Manager, you will**:

- Ensure the efficiency and effectiveness of our Client Service team to meet client needs.
- Identify opportunities for process improvement and drive efficiencies.
- Coordinate efforts across local and remote team members to build consistent rosters for new clients and staff.
- Handle and support client/support worker feedback, fostering satisfaction.
- Maintain adherence to established business processes and drive productivity improvements.
- Lead recruitment, induction, and ongoing support/performance management for the team.
- Provide leadership and support to the Client Services Team, serving as a role model and offering assistance as required.
- Participate in on-call service provision on a rotational basis.

**ABOUT YOU**
We're looking for someone with:

- Strong leadership skills to support and develop team members.
- Excellent customer service skills to manage feedback to positive outcomes.
- Great relationship-building skills for maintaining high service standards and effective communication with stakeholders.
- A collaborative mindset to work closely with the Client Services team.
- Effective prioritisation and adaptability to manage time efficiently.
- Rostering experience is advantageous.
- Strong process and organisational skills.
- Industry experience is preferred.

**WHAT'S IN IT FOR YOU?**
- Working in a vibrant Geelong office space.
- Knowing that your work directly impacts people's lives.
- Being part of a growing business with an excellent community and industry reputation.
- Exciting Reward and Recognition programs to celebrate your achievements.
- Regular social events and functions to appreciate your hard work.
- Health and wellbeing initiatives to support your overall wellness.
- Access to an employee assistance program for additional support.
- Enjoying a paid day off to celebrate your Birthday
- Immersing yourself in a fun and enthusiastic team culture.

**READY TO MAKE AN IMPACT? APPLY NOW

  • Client Service Manager

    6 days ago

    Geelong, Victoria, Australia Prestige Inhome Care Full time

    Know that your work directly impacts people's lives.- Exciting Reward and Recognition programs to celebrate your achievements- Flexible working arrangements and a paid day off to celebrate your Birthday**Join Our Extraordinary Team as a Client Services Manager in Geelong****ABOUT THE ROLE**At Prestige Inhome Care, we're not just a care provider; we're a...

  • Client Service Specialist

    1 week ago

    Geelong, Victoria, Australia beBeeProjectManager Full time $60,000 - $65,000

    ">Client Service SpecialistWe are seeking a diligent and organized Client Service Specialist to manage daily tasks and projects in collaboration with clients and internal teams.Develop and implement task schedules to ensure timely delivery of projectsCollaborate with web development team on project managementLiaise directly with clients to provide...

  • Client Services Officer

    17 hours ago

    Geelong, Australia Findex Full time

    Our Self-Managed-Super-Fund (SMSF) team in Geelong is looking for a motivated and people focused individual to join the team as a Client Services Officer on a part-time basis (22.5 hours per week). Our Self-Managed-Super-Fund (SMSF) team in Geelong is looking for a motivated and people focused individual to join the team as a Client Services Officer on a...

  • Client Services Officer

    7 days ago

    Geelong, Victoria, Australia Findex Full time

    Our Self-Managed-Super-Fund (SMSF) team in Geelong is looking for a motivated and people focused individual to join the team as a Client Services Officer on a part-time basis (22.5 hours per week).Our Self-Managed-Super-Fund (SMSF) team in Geelong is looking for a motivated and people focused individual to join the team as a Client Services Officer on a...

  • Client Services Specialist

    6 days ago

    Geelong, Victoria, Australia beBeeClientServices Full time $80,000 - $120,000

    Client Services SpecialistWe are seeking a skilled Client Services Specialist to provide exceptional customer service and technical support to various manufacturing industries.Key Responsibilities:Customer quotations and administrative tasks through our workflow management systemTechnical product support and assistanceBuilding and maintaining strong client...

  • Client Services Officer

    16 hours ago

    Geelong, Australia Findex Full time

    We are currently seeking talented individuals to join our team and take advantage of the incredible perks and benefits we offer. If you’re looking for a rewarding and fulfilling career that will enhance your skills and provide you with exciting opportunities, then we want to hear from you. This is a minimum 6-month maternity leave cover contract. **Client...

  • Client Service Advisor

    6 days ago

    Geelong, Victoria, Australia beBeeClient Full time $60,831 - $80,311

    Job OverviewThe Client Support Officer is a critical role in providing responsive and timely advice and connections to services for individuals accessing The Orange Door.This position operates within the Hub Support Team, responding to face-to-face, electronic, and telephone enquiries from the public and partner agencies.Key Responsibilities:Supporting the...

  • Client Service Specialist

    6 days ago

    Geelong, Victoria, Australia beBeeAdministrative Full time $55,000 - $70,000

    We are currently seeking a diligent and versatile professional to fill a Client Services Officer position within our financial planning team.The ideal candidate will be based in Geelong, working as part of a growing team that is dedicated to delivering exceptional client experiences.About YouWe are looking for someone who possesses excellent communication...

  • Regional Client Services Director

    4 days ago

    Geelong, Victoria, Australia beBeeLeadership Full time $115,000 - $125,000

    Job TitleA Senior Leadership Position to Drive Service Excellence.We are seeking an experienced professional to lead our regional client services team, driving exceptional service delivery and outcomes for clients who are blind or have low vision. This is a fantastic opportunity for a senior leader to make a meaningful impact and contribute to the success of...

  • Client Services Officer

    1 week ago

    Geelong, Australia Findex Full time

    Our Lending team in Geelong is looking for a motivated and people focused individual to join the team as a Client Services Officer on a full-time basis. Our Lending team in Geelong is looking for a motivated and people focused individual to join the team as a Client Services Officer on a full-time basis. As a Lending Client Services Officer you will be...