Collections Team Leader

1 week ago

Canberra, Australia SMS Professional Full time

ISO Accredited
- Career Progression Opportunities
- Generous Bonuses

A great opportunity as a Collections Team Leader has recently become available due to immense business growth in a collections agency based in Rockdale area. They are looking to expand their supportive and successful team with the addition of an experienced Team Leader.

The role is a combination of team management, problem solving and upholding procedures. The day to day duties are as follows:

- Managing a small team of debt collectors
- Resolving customer queries
- Driving the team to meet KPIs
- Regularly report development to track results
- Assisting the collectors team with their roles

Are you a goal orientated individual with a high attention for detail, ready for a new challenge? Then this role is for you

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