IT Desktop Support Officer

2 days ago

Melbourne, Australia Public Sector People Full time

Immediate Start
- $45 an hour + super
- Desktop support required, Local Government experience desirable

**Public Sector People (PSP) **are currently looking to speak to an
**IT Desktop Support Officer** who would be interested in a 3-month rolling contract within a Local Government organisation.
- _Immediate start date_
- _Melbourne East location (approx. 36km from the CBD)_
- _3-month contract with the view to extend_
- _$45 an hour + super_
- _IT Desktop Support experience required_

This role is to assist with the day-to-day operations of the organisation and assist in troubleshooting hardware IT issues. This role is due to workload within a busy team that requires some additional support.

You will support internal and external customers with network and desktop services. You will also administer Council's telecommunications system, including patching, handset maintenance and new services.

The role is required to be onsite full-time for a few months (parking available). This Council works with 40 other sites and there may be requirement to travel (max 15 minutes) to an additional site to offer assistance, therefore a valid VIC license is required.

**Key Responsibilities**:

- Provide support via a ticketing system (Cherwell) and troubleshoot IT Desktop issues.
- Implement the Council's desktop computer environment by performing installations, upgrades and maintenance of Council's PC hardware and software across Council including remote sites.
- Provide administration and support for mobile devices including laptop 3G connections, smart phone handsets and tablet devices.
- Stakeholder management and deliver excellent customer service to assist as much as possible.

**Requirements Include**:
***
The following qualifications and/or experience are required for the position:

- Tertiary qualification in a related field and/or relevant experience in a similar role.
- Experience in a corporate IT environment or previous Public sector environment.
- MUST be an excellent communicator, extremely important in this role as you will have a heavy responsibility for Stakeholder Management.
- Technical skills in Active Directory, Office 365, Exchange, SCCM, VPN technologies, remote assistance software’s, VOIP technologies, Mobile Data management and hardware troubleshooting.
- Able to adhere to Local Government processes and security protocols.

**PLEASE NOTE: If successful in the role, an up-to-date Police Check is required. This can be completed upon offer further in the recruitment process.**
- Get in touch for more information_

***
For a confidential discussion regarding this opportunity or other positions within Local Government, please contact
**Cheri Randell** on
**0466 699 297.

  • Desktop Support

    2 weeks ago

    Melbourne, Victoria, Australia Total It Global Full time

    Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.- Provide first level contact and problem resolution for customer issues.- Maintain ticket updates for all reported incidents.- Install, upgrade, support and troubleshoot for printers, computer...

  • Desktop Support

    1 week ago

    Melbourne, Australia Total IT Global Full time

    Main Responsibilities include: - Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance...

  • Desktop Support

    1 week ago

    Melbourne, Australia Total IT Global Full time

    Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance requirement - Reimaging computers/hard...

  • Desktop Support

    1 week ago

    Melbourne, Victoria, Australia Total It Global Full time

    Main Responsibilities include:- Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance...

  • Desktop/network Support

    2 weeks ago

    Melbourne, Australia Milestone IT Full time

    Immediate start - Multiple roles - Healthcare domain Milestone IT is currently working with this brilliant organization who right now has an exciting opportunity for an experienced Network/Desktop Support Consultant to join a great team. Working with a small team of IT specialists, you will be Providing High Level/Level 2 support to users both on and...

  • Desktop/Network Support

    2 weeks ago

    Melbourne, Victoria, Australia Milestone It Full time

    Immediate start- Multiple roles- Healthcare domainMilestone IT is currently working with this brilliant organization who right now has an exciting opportunity for an experienced Network/Desktop Support Consultant to join a great team.Working with a small team of IT specialists, you will be Providing High Level/Level 2 support to users both on and...

  • Desktop Support L1/l2

    1 week ago

    Melbourne, Australia Brennan IT Full time

    **Why work for Brennan?** We are a large national company with a reputation for delivering technical excellence, innovation and high-quality service to the mid-market and have backed up that statement by winning the #1 Managed Service Provider in Australia for the past 10 years in a row. **Brennan IT benefits include**: - A strong culture underpinned by...

  • Desktop Support Officer

    2 weeks ago

    Melbourne, Victoria, Australia beBeeSupport Full time $80,000 - $110,000

    Desktop Computing SpecialistWe are seeking an experienced professional to manage and provide support for our desktop computing environment.Key Responsibilities:Provide timely assistance for desktop-related issues.Assist with hardware and software deployment, including the use of tools like SCCM.Perform troubleshooting and repairs on PC/Laptop hardware and...

  • Desktop Support Officer

    2 weeks ago

    Melbourne, Victoria, Australia Osborne Richardson Australia Full time

    **Salary**:$45-$50 per hour**Location**:VIC - Melbourne**Ref**:OB/0641**Description**:Osborne Richardson specialise in public-sector recruitment. Our IT division is headed up by an experienced IT project manager so, when you work with us, you will be working with someone understands your requirements based on real-world experience.- Initially to 5 Jul 24-...

  • Desktop Dispatch Engineer

    2 weeks ago

    Melbourne, Victoria, Australia Total IT Global Full time $24,950 - $30,000 per year

    We're Hiring – Desktop Support Engineer (Casual Dispatch) | MelbourneAbout UsAt Total IT Global, we elevate digital journeys with cutting-edge innovation to achieve the vision of 'the enterprise of the future'. We offer a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centers. We partner with high-growth...