QAntas Lounges Bar/barista

2 weeks ago

Melbourne Airport, Australia Qantas Lounges Melbourne Full time

This is your opportunity to join our Barista/Bar team, within the Qantas Lounges located at Melbourne Airport.

As a key member of our team you will represent our friendly and professional service philosophy of ‘Feel Valued’ and ‘Feel Welcome’.

We are seeking a highly motivated Part Time Bar/Barista to join our experienced and professional team.

Key duties of this role include, but are not limited to the following:

- Ensure all beverages are made to Lounge standards and training standards provided by relevant Beverage suppliers.
- Assist with the cleaning, polishing and storage or cutlery and crockery as required.
- Ensure all equipment associated with the Coffee Machine is kept, neat, tidy and orderly.
- Ensure any maintenance issues with the coffee machine are reported to ensure appropriate action can be taken to repair the machine.
- Deliver orders promptly to and from the kitchen production area for replenishment and delivery of food items.
- Stock work areas in the Lounge, including the transfer of Food and Beverage items to back and front of house work areas.
- Demonstrate versatility in responding to guest requests and situations.
- Ensure accuracy whilst ordering and delivering food and beverage orders.
- Clear and reset tables as well as ensuring service areas are clean and tidy.
- Promote a safe workplace by recognising hazards and promoting general OHS practices.

Whilst technical experience is of important to us, to be considered for the role you will have:

- A friendly, customer focused attitude with the strive to provide total customer satisfaction.
- Minimum 1 year experience.
- Initiative to ensure that interactions with our customers are positive and efficient.
- Ability to work under pressure.
- Responsible Service of Alcohol (RSA) Certification.
- Previous customer service or hospitality experience is a must.
- Confidence in liaising with various internal and external clients.
- A high standard of grooming and presentation.
- The ability and flexibility to work various rostered shifts, including early mornings, late evenings and on weekends.

Qantas Lounges by Accor are committed to attracting, developing and retaining the right people who are competent, live our values and actively contribute to our success.

In return for your commitment, we will provide fully laundered uniforms, fantastic career and training opportunities, excellent working conditions. In addition, we will provide you with hotel discounts worldwide.

**Benefits**:

- Provide and launder uniform
- Free parking
- Employee discount
- Free drinks
- Free food

**Job Types**: Full-time, Part-time
Part-time hours: 30 per week

**Salary**: $23.52 - $35.28 per hour

**Benefits**:

- Employee discount
- Free drinks
- Free food
- Parental leave

Schedule:

- Afternoon shift
- Day shift
- Morning shift
- Shift work
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates

Ability to commute/relocate:

- Melbourne Airport, VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Barista: 1 year (required)
- Customer service: 2 years (required)

Work Authorisation:

- Australia (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: In person

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