Transaction Services Lead

Lead key finance functions - oversee AP, AR & Master Data for smooth operations
- Drive process improvement - boost efficiency, accuracy & best practice.
- Join an iconic brand - collaborative culture with growth opportunities

**About the Business**

At **Patties Food Group**, we’re proud to be home to some of Australia’s most iconic and loved food brands. From Four’N Twenty to Herbert Adams, we’ve been serving Aussies quality, delicious, and innovative food for generations. With a strong commitment to excellence, teamwork, and continuous improvement, we’re passionate about delivering food that brings people together. Our qualities of Courage, Integrity, Trust and Ownership is what makes the business thrive,
**The Role**

We’re seeking an experienced and driven **Transaction Services Team Lead** to provide oversight and functional leadership across our **Accounts Payable, Accounts Receivable, and Master Data** areas within the Finance Shared Services team.

In this pivotal role, you’ll be responsible for ensuring the effective delivery of accurate, efficient, and compliant financial transactions. You’ll act as a key liaison between our service delivery partner and local stakeholders, driving alignment, quality, and best practice across multiple disciplines. Your strong analytical mindset and ability to navigate complexity will ensure processes run smoothly and continuously improve.
Your main duties will include, but not be limited to;
- Manage the day-to-day flow of information, queries, and approvals between Patties stakeholders and the offshore service delivery partner.
- Build strong relationships across internal and external stakeholders to support seamless issue resolution.
- Oversee the management and coordination of fiscal activities to support cash flow management, including for example balance sheet reconciliations, aged reporting
- Ensure the establishment of all new customer accounts in accordance with Patties’ best practice, including the acquisition of requisite supporting documentation, completion of relevant third-party verifications, and the formulation of recommendations regarding appropriate credit limits.
- Track and report on key performance indicators (KPIs) for Accounts Payable, Accounts Receivable and Master Data, ensuring visibility of service quality and efficiency.
- Ensure adequate controls are implemented, maintained and substantiating documentation is approved and available, compliance on all levels may pass independent and government audits and in accordance with Accepted Accounting Principles.
- Execute business bank payments in accordance with internal controls, authorisation limits, and payment schedules.
- Continually investigate opportunities to make process improvements with a view to achieving best in class governance and simplification, including adoption of automation and other business efficiency tools and procedures

**The Person**

To be successful in this role, you’ll bring a strong understanding of transactional finance across all 3 functions, excellent analytical and problem-solving skills, and the ability to collaborate effectively across internal and external partners. Agile, detail-oriented, and solution-focused, you’ll thrive in a fast-paced environment where you can influence outcomes and drive process efficiency.

What you’ll bring:

- Minimum 5 years’ experience in Accounts Payable, Accounts Receivable, and/or Master Data Management, in a lead role.
- Strong working knowledge of Excel and business solutions software skills, OCR, M3, SAP and multiple business banking platforms
- Demonstrated ability to communicate effectively with various stakeholders including customers, team members, external data providers, and all management levels, with the ability to build trust and influence across diverse teams and geographies.
- Analytically minded and methodical problem solver.
- You’ll thrive in fast-paced environment, whilst able to maintain focus and deliver high-quality outcomes amid shifting priorities.
- High attention to detail and ability to manage multiple priorities effectively.
- Proven capability to manage service delivery through outsourced or remote partners.
- Strong understanding of financial controls, payment and master data governance, and compliance frameworks.
- The ability to deal constructively with problems that do not have clear solutions or outcomes.
- Tertiary qualification in Accounting, Finance, or Business (or equivalent experience).

**The Benefits**

At Patties, we believe in backing our people and celebrating success. When you join us, you’ll enjoy an array of employee perks and benefits

- The opportunity to contribute to and influence financial outcomes in a leading FMCG business.
- A supportive and values-led culture that empowers ownership and innovation.
- Career growth opportunities within Group Finance and broader functions.
- Work with iconic Australian brands that millions of people know and love. Also enjoy free take hom