
Senior Fraud Analyst
7 days ago
At Prospa, we exist to unleash the potential of small business. We are building the future of small business and simplifying cashflow by building a leading platform that helps customers make payments, fund growth and reduce admin. Join us
The roleWe are seeking a dedicated Senior Fraud Analyst to join our Enterprise Risk & Legal team as the end-to-end owner of the fraud function. This role is instrumental in detecting, preventing, and mitigating fraud risks while providing expert guidance to internal teams and stakeholders. This role will handle complex investigations, develop detection strategies and improve Prospa's fraud risk profile.
We are after an experienced candidate with industry knowledge about fraud and challenges faced by a digital first business, and someone who has a keen process improvement mindset. The ideal candidate will also develop and enhance our transaction monitoring program through use of technology including AI agents. The ideal candidate would have a solid understanding of laws, regulation and compliance in the finance industry including AML/KYC.
Your role will report to the Head of Enterprise Risk & Legal (AML Compliance Officer) and work with all business units, in particular Credit Operations, Sales, Product and Technology. You will be the first point of contact for all fraud related enquiries and will own projects – owning and being accountable for delivering positive outcomes, while working autonomously and taking charge.
What you'll be doing- Lead proactive monitoring of loan applications, transactions, and customer behaviour using advanced analytics, machine learning models, and fraud detection platforms.
- Complete complex fraud investigations, applying deep domain expertise to uncover sophisticated fraud schemes and recommend remediation strategies.
- Manage fraud cases from initiation to resolution, ensuring thorough documentation, cross-functional coordination, and timely escalation to senior leadership or external authorities.
- Identify systemic vulnerabilities and spearhead initiatives to enhance fraud detection frameworks, automate workflows, and reduce false positives.
- Collaborate with technology teams to implement new tools and refine existing systems for greater accuracy and efficiency.
- Act as a key liaison between fraud, Credit Ops, Product and Sales to ensure cohesive fraud prevention strategies aligned with regulatory and business goals.
- Influence decision-making through data-driven insights and risk assessments.
- Prepare and present comprehensive fraud reports, dashboards, and trend analyses to senior management, highlighting key risks, emerging threats, and performance metrics.
- Contribute to board-level discussions and audit reviews as a fraud subject matter expert.
- Experience: 5+ years in fraud prevention, risk management, or a related field, within financial services or online lending.
- Strong analytical skills with experience using fraud detection tools, data analytics, or machine learning models.
- Knowledge of fraud typologies specific to online lending, such as identity theft, synthetic identities, or application fraud.
- Excellent communication and presentation skills for advisory and training responsibilities.
- Ability to work independently and collaboratively in a fast-paced environment.
- Technical Proficiency: Familiarity with CRM platforms, and data visualization tools (e.g., Tableau, Power BI).
- Regulatory Knowledge: Understanding of relevant regulations (e.g., AML, KYC) and compliance requirements in the financial services sector.
What we offer:
As a busy grow getter, our benefits are here to help you be unstoppable in your mission. Whether it's a lofty career goal, investing in your family, saving the planet or simply feeling fulfilled:
- Growth: There's something for everyone including learning days, a learning allowance, leadership programs, CliftonStrengths workshops, digital learning, and biannual companywide learning weeks.
- Wellbeing: Think fitness initiatives, seasonal programs (including flu shots, massages, skin checks, wellness classes), additional "Me Days" and access to holistic EAP coaching.
- Lifestyle: Find your fit with flexible working options, top notch office facilities and diverse remote/ travel work options. You can also purchase additional leave and take up to 18 weeks paid parental leave.
- Impact: Join a business that cares and is recertified as carbon neutral. And you can tap into volunteer days, our partnership with Kiva and join a range of employee resource groups.
We're proud to be a certified Great Place to Work and recognised as a Best Workplace for Women, Best Workplace in Technology, and Best Workplace in Australia. We embrace diversity in people and ideas, fostering a collaborative, inclusive, and respectful environment where we celebrate who you naturally are.
Don't just take our word for it, check out Prospa's culture code to see it for yourself.
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