Customer Service Representative

11 hours ago

Botany, Australia TAG Heuer Full time

**KEY RESPONSIBILITIES**

Reporting to the Regional Service Director, your main responsibilities include:

- Act as a brand ambassador representing LVMH Watch & Jewellery brand.
- General administrative duties and office support tasks.
- Manage tickets in Salesforce.
- Analyse and solve technical problems related to the Connected watch.
- Deliver excellent customer service and promote good relationship with our customers.

**Profile**:
At TAG Heuer, we are looking for talents who are creative, energetic, pragmatic, results-orientated and who balance well the ‘think’ and ‘do’. While technical expertise is very important in everything we do, personality matters a lot to us: bring your own style
- Previous experience and proven track record in an IT/ software/ mobile phone support or repair and Customer Service role is desirable. Ideally in retail, watches and jewellery.
- Self-starter, ability to work autonomously with good time management skills and able to work effectively in a fast-paced environment.
- Technically minded and excellent customer service.
- You are agile, adaptable, resilient, action and results-oriented with strong organizational and communication skills.

TAG Heuer is an equal opportunity employer. We are committed to provide a culture that is diverse, inclusive and respects and celebrates our differences. All applicants will be considered for employment without regard to ethnicity, sexual orientation, gender identity, religion, family or parental status or disability status.

If you are interested in this role, please send your CV and a cover letter explaining why you are the right person for us.

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