Security Optimization Manager

**About BT**

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT.
- About the roleThis is an opportunity to play your part and protect our company, our customer and communities from cyberattack. Be part of a dedicated team and get ready to be challenged every day to make the most of your skills and experience. You'll learn from those around you, and from outstanding training and development resources to become even better at what you do. With the best technology at your fingertips, you'll be part of a friendly and flexible working environment where your contribution is always valued.
- Security incidents carry financial costs and can impact our brand and reputation. Proactively preventing, detecting, and responding to incidents allows BT to reduce risk to the business and our customers.
- Understanding the customer to facilitate their strategy, by leveraging people, process and technology to deliver the most efficient and effective service possible to the customer.
- Responsible for the relevance, effectiveness, and efficiency of the service towards the customer during the service initiation/transition phase and during in life operations and will act as a trusted advisor.
- Your role places real value in finding and adapting ways to protect and support our people, customers & communities- Responsibilities- Responsible for the creation and development of defined Mitigation plans, ensuring the appropriate communication and procedures are in place towards the customer.
- Contribute during initial setup and controlled deployment of customer services e.g. AIS
- Proactively assist and define measured improvements towards defence activities.
- Continually assess and reduce risk against the current threat landscape providing customer focused improvements, productivity gains, and cost efficiencies.
- Continually look to identify and implement Security led improvements.
- Provide assurance and ensure that the contractual service levels are achieved.
- Conduct scheduled service meetings in line with agreed contractual obligations.
- Communicate activities for ongoing maintenance when applicable (corrective, preventive and rolling)
- Expected to carry out the responsibilities in accordance with the criteria set forth by agreed industry standards and best practice.
- Leadership accountabilities
- Providing leadership to support the shaping of Cyber Operations, with a mind-set of improving yourself, BT, and the customer experience.
- Implementation of improvements, and support of the IT security strategy.
- Provide advice to the strategic direction of the business from a risk and compliance perspective- Requirements- End to end knowledge of QRADAR, SPLUNK and/or Sentinel
- Good knowledge in ITIL and ISO27001
- Good knowledge in Mitre Att&ck framework mapping
- Experience working with Windows and UNIX/Linux operating systems
- Extensive experience and technical awareness across Cyber Security Operations.
- Stakeholder management, communication and influencing skills, at a senior and client level.
- Excellent leader with a proven track record of building high performing, well-motivated teams.
- Ability to drive and support a business strategy, influencing effective change across an end-to-end solution. (e.g. Transformation, Use-Case, Initiatives etc)
- Individual should have significant experience and understanding operational factors, contributing to the delivery and end to end effectiveness of a security service.
- Experience of customer facing roles, and knowledge of the business drivers to help operational teams deliver relevant, effective, efficient, and quality service to customers**Who is the BT Group**
We're the leading communications provider with customers in 180 countries. Across the world we enable customer's digital transformations so they can thrive. our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services..