Dispatch Coordinator

Trulux is an Australian cosmetics manufacturer based in Frenchs Forest, Sydney.
We are currently seeking a Dispatch Coordinator to handle our rapidly growing dispatch warehouse.

**Role and Responsibilities include**:

- Coordinate and dispatch customer orders efficiently
- Manage logistics operations and ensure timely deliveries
- Handle customer service inquiries and provide resolutions
- Investigate and resolve logístical issues proactively
- Assist with warehouse tasks, including order picking/packing, palletizing orders, receiving stock, organizing inventory, general cleaning and organizing the warehouse
- Coordinate with other company departments
- Must be physically fit and strong, be able to lift containers up to 25kg
- Other duties as required by the company

**To be successful in this role you will need**:

- the ability to work under pressure and meet strict deadlines
- strong problem solving skills
- to be adaptable, resourceful and a quick learner to be able to adjust to new challenges and constantly shifting priorities
- excellent communication and customer service skills
- a high level of attention to detail
- the ability to work cleanly with speed and accuracy
- Experience with shipping platforms such as Starshipit, and carriers like TNT, FedEx, DHL, Courier Please, Australia Post, Bonds Transport, and Direct Couriers is beneficial
- warehouse experience (picking/packing orders, pallet jacks/forklifts/walkie stacker) would be advantageous
- Logistics experience is ideal, but not necessary. Training will be provided on the job.

**Job Type**:Full time

We are looking for people with a PR VISA or no restrictions VISA, as we employ people with long term in mind.

We are a fast growing company, with many opportunities for promotion and career growth.

Pay: $65,000.00 - $75,000.00 per year

**Benefits**:

- Employee discount

Ability to commute/relocate:

- Frenchs Forest, NSW: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Warehouse: 1 year (preferred)

Licence/Certification:

- Forklift Licence (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 18/05/2025