Guest Service Agent

2 days ago

Preston, Australia Novotel Preston Full time

We are seeking passionate and vibrant hospitality professionals to join our energetic
**Front Office Team **as a **Guest Service Agent **at Novotel Melbourne Preston.

Our first point of contact for our guests, your strong communication skills both in person and over the phone, will shine through in this role by delivering service excellence from check-in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations, and maintaining guest accounts.

Previous experience in a similar role would be advantageous but not required, have a can-do attitude, be a people person who is willing to place customers at the Heart of everything that you do, and flexibility to work with your peers and business needs.

We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.

Why work for Accor?

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
We live and breathe by our four principles:

- People Crave Belonging
- People Want the Real Deal
- Every Person has a Story
- People Hate to be Wrong

In return for your commitment, we provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts and benefits worldwide. Click ‘Apply’ to begin your journey

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

**Job Types**: Full-time, Part-time, Permanent, Casual

**Salary**: $25.00 - $35.00 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance
- Referral program

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Flexible hours
- Morning shift
- Night shift
- On call
- Public holidays
- Shift work
- Weekend availability

**Experience**:

- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

  • Guest Service Agent

    1 week ago

    Preston, Australia Together Co-Living Full time

    ogether Co-Living is a new way to live within the vibrant heart of Melbourne’s northern suburbs. Welcoming a diverse and social lifestyle, we welcome the community into our new lifestyle option by offering a restaurant, gym, pool, laundry, workspaces and outdoor spaces. Together Co-Living is diversifying our team with passionate people who are...

  • Guest Service Agent

    1 week ago

    Preston, Australia Together Co-Living Full time

    Together Co-Living is a new way to live within the vibrant heart of Melbourne’s northern suburbs. Welcoming a diverse and social lifestyle, we welcome the community into our new lifestyle option by offering a restaurant, gym, pool, laundry, workspaces and outdoor spaces. Together Co-Living is diversifying our team with passionate people who are...

  • Guest Service Agent

    2 days ago

    Preston, Australia Together Co-Living Full time

    Together Co-Living is a new way to live within the vibrant heart of Melbourne’s northern suburbs. Welcoming a diverse and social lifestyle, we welcome the community into our new lifestyle option by offering a restaurant, gym, pool, laundry, workspaces and outdoor spaces. Together Co-Living is diversifying our team with passionate people who are...

  • Guest Service Agent

    2 weeks ago

    Preston, Australia Together Co-Living Full time

    **Together Co-Living** is a new way to live within the vibrant heart of Melbourne’s northern suburbs, 20 minutes from Melbourne Airport and Melbourne CBD, with on-site carpark and walking distance to the train station, bus stop and the tram! Welcoming a diverse and social lifestyle, we welcome the community into our new lifestyle option by offering a...

  • Guest Service Agent

    7 days ago

    Preston, Australia Novotel Melbourne Preston Full time

    Company Description Novotel Melbourne Preston is located in the heart of Melbourne’s eclectic northern suburbs, 20 minutes from Melbourne Airport and close to the CBD. Boasting a freshly refurbished lobby, rooms, restaurant and cafe, with one of the largest conference and events facilities within the Melbourne portfolio. Accor is Australia’s Largest...

  • Reservations Agent

    1 week ago

    Preston, Australia Novotel Preston Full time

    **Novotel Melbourne Preston **is located in the heart of Melbourne’s eclectic northern suburbs, 20 minutes from Melbourne Airport and close to the CBD. Boasting a freshly refurbished lobby, rooms, restaurant and cafe, with the largest conference and events facilities within the Melbourne portfolio. Novotel Melbourne Preston is growing and require a...

  • Reservations Agent

    1 week ago

    Preston, Australia Novotel Preston Full time

    **Novotel Melbourne Preston **is located in the heart of Melbourne’s eclectic northern suburbs, 20 minutes from Melbourne Airport and close to the CBD. Boasting a freshly refurbished lobby, rooms, restaurant and cafe, with the largest conference and events facilities within the Melbourne portfolio. Novotel Melbourne Preston is growing and require a...

  • Reservations Agent

    4 days ago

    Preston, Australia Together Co-Living Full time

    **Together Co-Living** is a new way to live within the vibrant heart of Melbourne’s northern suburbs. Welcoming a diverse and social lifestyle, we welcome the community into our new lifestyle option by offering a restaurant, gym, pool, laundry, workspaces and outdoor spaces. Together Co-Living is building our team with a passionate **Reservations Agent**...

  • Real Estate Agent

    4 days ago

    Preston, Australia Love & Co Full time

    **Real Estate Sales Agent** - Generous Base Salary, plus commissions, negotiable!! - Ongoing career growth opportunities & pathways to potential partnership - Highly supportive leadership team & professional culture. - Social events, team get-togethers, incentives, WFH, hybrid. Refreshments, parking, and excellent work-life balance. **About Us**: Love & Co,...

  • Service Advisor- Preston Toyota

    1 week ago

    Preston, Australia Eagers Automotive Full time

    Positive workplace culture/Friendly + supportive team - Fantastic employee benefits/Access to health + wellbeing support - Largest motoring group in Australia/Vehicle purchasing + service discounts - Preston Toyota is a part of Australia’s most admired Automotive Group and we have the talent to make it happen, along with 110 years of rich company history...