Housing Services Officer- Broadmeadows
3 days ago
THE ROLE
The Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and play a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing.Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.
ACCOUNTABILITIES INCLUDE
- Assess client's needs and provide comprehensive advice on housing options from a range of established policy, procedures and standards.
- Make appropriate referrals to internal or external support service providers in order to assist clients with their short-term housing needs.
- Prepare routine cases with well-established procedures and represent the department at tribunals.
Please open the position description to read more.
COVID-19 VACCINATIONThe department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current ATAGI (Australian Technical Advisory Group on Immunisation) advice, given their individual circumstances. As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.
HOW TO APPLY
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