Housing Services Officer- Broadmeadows

2 weeks ago

Melbourne, Australia Department of Families, Fairness and Housing Full time

THE ROLE
The Community Operations & Practice Leadership Division (COPL or the Division) provides a dedicated portfolio focus on children and families, housing and disability and provides services directly to Victorians. It delivers services directly to Victorian's, through the work of almost 5000 staff based across the state.The Division is responsible for implementing operational policy and funding frameworks for child and family support services, housing and disability services. It leads work to better understand and respond to the needs of our clients and services, and to deliver effective services for the community across the whole of Victoria. The Division works with clients, service providers and other government partners to co‑design more connected end-to-end client journeys to make services easier to navigate, sequence service interventions more effectively, build individual and family capability, focus on child development, and preserve and reunify families wherever possible.
The Division also manages critical incidents and assures child safety in a range of government and non-government services. It oversees the implementation of policy into operational service delivery to enable healthy, safe and strong communities by addressing the needs of Victorians across the continuum of health and human services care.The Division also monitors and analyses statewide service delivery standards and performance, provides practice leadership and fosters continuous improvement in service delivery.
ACCOUNTABILITIES INCLUDE
- Assess client's needs and provide comprehensive advice on housing options from a range of established policy, procedures and standards.
- Make appropriate referrals to internal or external support service providers in order to assist clients with their short-term housing needs.
- Prepare routine cases with well-established procedures and represent the department at tribunals.

Please open the position description to read more.
COVID-19 VACCINATIONThe department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current ATAGI (Australian Technical Advisory Group on Immunisation) advice, given their individual circumstances. As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.
HOW TO APPLY

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