Business Administration Trainee

2 weeks ago

Coniston, Australia Home Instead Wollongong Full time

At Home Instead Wollongong our mission is to enhance the lives of ageing adults and their families. We look forward to welcoming a Business Administration Trainee into our busy office to learn the ropes of business operations and the community services industry. In return you will receive formal training and qualifications in Certificate III in Business Administration.
- _**Be part of a growth industry working alongside a passionate and friendly team**_
- _**Earn while you learn. Full on the job training and formal training via an RTO**_
- _**Entering or returning to the workplace? Looking for a new career path? Great opportunity to learn about our business & industry from the bottom up.**_

**Home Instead Wollongong** is a private, non-medical provider of companionship & home care services supporting older people to live independently at home. We have a reputation in the region for providing a first class service.

Reporting to the Operations Manager, as a Business Administration Trainee you will perform a variety of Client Services, clerical and administrative duties to assist the business and to support our CAREGivers to provide quality services to clients.

**Duties & Responsibilities**:

- General Administrative duties; answering calls, photocopying, filing, archiving, retrieving mail and calendar management.
- Answering general queries and requests or redirecting to the appropriate person.
- Preparing documentation and packs (recruitment, client and CAREGiver packs).
- General Receptionist duties.
- Data entry; entering new CAREGivers and clients and maintaining existing records in our databases and software.
- Taking minutes and distributing appropriate communication to necessary parties.
- Working alongside Client Services department to ensure effective and efficient scheduling of client services.

**Essential Requirements**:

- Must be an Australian Citizen or Permanent Resident
- Must have completed Year 12 or equivalent
- Excellent communication skills and in particular a first class telephone manner
- Strong organisational and computer skills, high attention to detail and demonstrated initiative.
- Reliable, punctual, professional and a solid work ethic.
- A demonstrated empathy to the needs of older people
- An outgoing personality; we're a friendly team that like to enjoy their time at work.

**Benefits**:

- A workplace that cares about their employees and invests in training and development programs.
- Possibility of a permanent position in a business within a growth industry after the completion of the 12-month traineeship.
- A supportive team and owner.
- Leave work knowing you've made a difference to someone's life every day.
- Work in a modern office in Coniston.

**Salary**: $40,000.00 - $45,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- Monday to Friday

Application Question(s):

- Can you please confirm your COVID 19 Vaccination Status?

**Education**:

- High School (Year 12) (preferred)

**Experience**:

- Database administration: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Australian Drivers License (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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