Quality & Continuous Improvement Manager

7 days ago

Dandenong, Australia ITW Full time

“_Together We Explore_”
- It's not every day you find a place that gives you the opportunity to build a career as individual as you. At ITW, anything is possible. We're looking for self-starters, driven people who are curious about the world and always looking for ways to add value and make continuous improvements. Our success comes from our culture of collaboration, so if you've got the ideas, we've got the team who will support you every step of the way. ITW is a _**_Fortune 300_**_ company operating in nearly every corner of the globe. Whilst you might not be familiar with ITW, this role works with some of the premium brands in the hardware and construction products industry, such as Paslode, Pryda and Ramset._
- ITW has a unique culture - we think like entrepreneurs and focus on achieving big goals in the simplest way possible. This is embedded into our business model and the ways we work
- it's all part of the DNA that has led to over 100 years of success globally._

**The Impact You'll Make;**
***
- Implement and maintain the Offsite Quality Management System, including branch operations and supplier inputs
- Oversee quality systems and audit processes, managing internal and external investigations of non-conforming products or processes
- Address quality concerns via the Customer Complaints system, communicating findings with key stakeholders
- Work closely with Offsite Engineering and Marketing to uphold consistent quality standards
- Oversee quality assurance contracts with key partners
- Identify, lead, and assess continuous improvement (CI) opportunities in line with business strategy to enhance productivity and engagement
- Lead CI projects to drive measurable performance improvements, guiding teams toward Operational Excellence
- Mentor team members in new processes, support end-of-life equipment strategies, and assist in new procurement

**About You;**
- Demonstrated experience managing change and continuous improvement initiatives
- Strong leadership, communication, and problem-solving skills with attention to detail
- Proficient in managing multiple projects and leading cross-functional teams
- Experience conducting internal and supplier audits, managing technical relationships, and training/coaching stakeholders
- Knowledge of quality systems management (ISO 9001 or ISO 10001) and Codemark certification (optional)
- Familiarity with continuous improvement methodologies such as Lean or Six Sigma
- Bachelor's degree in engineering, Science, or a quality management-related field (preferred)
- 2+ years in a quality management role within a manufacturing or product environment (preferred)

**Qualifications;**

This role offers the opportunity to make a tangible impact on the quality and efficiency of our business. If you're passionate about quality and continuous improvement and enjoy leading teams in achieving operational excellence, we encourage you to apply.

**_Additional Information_**:

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