Customer Advisor

4 days ago

Melbourne, Australia Bendigo and Adelaide Bank Full time

Customer Advisor (Fixed Term) | Waurn Ponds | VIC

**Do more, dream more, become more. Welcome to Bendigo.**

**About you**

You're looking for a job where you can make a real impact for both your customers and your community. You thrive in a fast-paced and varied role where you can help your customers meet their financial goals. You want a job where you can help your community achieve big things and have some fun along the way. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs.

You'll bring:

- Extensive experience in a customer service or sales environment
- Demonstrated competence in achieving consistent sales results
- An ability to confidently talk to customers face-to-face and over the phone
- An eagerness to understand and share with others what makes our bank different
- Experience in the banking and finance industry - **a plus but certainly not essential**

**About the**role**

Our vision is to become Australia's bank of choice, and you'll play an important part in helping us achieve that. **Customer Advisors**are the face of the branch and business. Knowledge and expertise set us apart, and you'll use yours to help customers with transactions, educate them on our online platforms and tools, recommend the bank's products and services to help them achieve their financial goals. You'll build connections with the community to support our customers, give back and make our communities a better place. Teamwork and mateship will be crucial as you work together to meet our goals. You'll be part of a culture that values risk and compliance at the heart of all decision making.

This position is located at the **Waurn Ponds Branch.**The role is **full time, fixed term (contract ends 5 May 2026).**The roster is **76** hours per fortnight.

**About us**

Bendigo Bank is the bank you can be proud to work at. We have a collective purpose to feed into prosperity, not off it. We were born out of community, for community, and remain the only bank headquartered outside of a capital city. As part of the larger Bendigo and Adelaide Bank Group of over 7,000 employees, we're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for.

We're more excited for our future than ever before. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.

**Why us?**

Belong to a wonderful team of people. Know how we know they're great to work with? They told us Great benefits, work life balance and flexibility. You bring your brilliant mind and we'll help you take your learning to the next level with our on-the-job training and internal and external development opportunities - we want you to shine. After all, YOU make us the better big bank.

If you're excited to be part of an organisation with strong values and a community focus - then this could be the role for you **.**

**Screening and interviews may commence prior to closing date.**

Job ID INXPKxVWRL8o

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