Administration & Customer Support Officers

6 days ago

Wollongong, Australia Alexander Appointments Full time

$35 per hour + Super | 35 hours per week
- NSW State Government | Wollongong + WFH
- ASAP Start | Estimated 3-month temp assignment, potential to extend
- **$35 per hour + Super | 35 hours per week**:

- **NSW State Government | Wollongong + WFH**:

- **ASAP Start | Estimated 3-month temp assignment, potential to extend**

**About the Company**
Our large NSW State Government client serves the community by leading the provision of world-class education and training, connecting all stages from early childhood to tertiary courses and qualifications.

**About the Role**
They are currently seeking multiple experienced Administration & Customer Support Officers to join their team in Wollongong with the flexibility to work remotely from home. This is an estimated 3-month temporary assignment, with a potential to extend.

Working within the Assisted Schools Travel Program, you will be required to respond to general enquiries from parents, schools, contractors and stakeholders to assist the achievement of outstanding outcomes for the business unit. The role forms a broader team that provides efficient and safe transport services to students with disability for government and non-government schools across NSW.

In this rewarding role, you will be undertaking the following duties:

- Deliver professional and empathetic customer service
- Respond to customer enquiries in a high-volume fast paced environment
- Facilitate the resolution of issues, problems and complaints
- Provide information and educate customers on Departments services
- Support the delivery of customer focused logistics services to vulnerable clients
- Distribution of electronic and hard copy mail
- Manage and maintain registers
- Preparation of documentation including briefing notes, correspondence and reports
- Generate multiple spreadsheets including transport run creation
- High volume data processing of information
- Records and database management, ensuring high integrity, accuracy and confidentiality
- Ensure compliance with best practice and legislative requirements

**About You**
To be successful in this great assignment you will have the following:

- Demonstrated Administration or Business Support experience
- Impeccable communication skills, both verbal and written
- Superior organisational skills with the ability to multi-task and prioritise conflicting deadlines
- Exceptional typing skills and efficiency
- Strong computer literacy and proficiency with Microsoft exposure, MS Office suite and TRIM
- Reliable remote internet access with the ability to work remotely from home
- Valid Working With Children’s Check and undergo a National Police Check
- Fully COVID vaccinated or medically exempt
- Ability to commence and commit to the duration of the assignment

**How to Apply**
**Only suitable applicants will be contacted**.

  • 3 X Administration and Customer Support Officers

    2 weeks ago

    Wollongong, Australia Alexander Appointments Full time

    $35 per hour + Super | 35 hours per week - NSW State Government | Wollongong + WFH - ASAP Start | Estimated 3-month assignment, potential to extend - **$35 per hour + Super | 35 hours per week**: - **NSW State Government | Wollongong + WFH**: - **ASAP Start | Estimated 3-month assignment, potential to extend** **About Alexander Appointments** **About the...

  • General Administrative Support Officer

    4 days ago

    Wollongong, Australia NSW Government -NSW Police Force Full time

    **Clerk Grade 1/2**: - **Temporary Full-Time**: - **Wollongong** **About us** The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a...

  • Administration Support Officer

    4 weeks ago

    Wollongong, New South Wales, Australia Illawarra Mercury Full time

    Date: 11 Jul 2025Location: Port Kembla, NSW, AU, 2505Company: VentiaAdministration Support Officer – Ventia WollongongAre you ready to make a real impact? Ventia's NSW Industrial Business Group is on the hunt for a superstar Administration Support Officer to join our dynamic team. If you thrive in a fast-paced environment and love diverse projects, this is...

  • Administrative Support Officer

    2 weeks ago

    Wollongong, New South Wales, Australia Illawarra Mercury Full time

    Join to apply for the Administrative Support Officer - Perioperative Services, Shoalhaven Memorial Hospital role at Illawarra Mercury1 day ago Be among the first 25 applicantsJoin to apply for the Administrative Support Officer - Perioperative Services, Shoalhaven Memorial Hospital role at Illawarra MercuryProvide a full range of admin and clerical support...

  • Office Administrator

    5 days ago

    Wollongong, New South Wales, Australia Illawarra Mercury Full time

    Office Administrator - O'Brien Plumbing North Wollongong (NSW)O'Brien Plumbing North Wollongong is seeking a motivated and organised Office Administrator to join our team. We are a reputable and growing plumbing business, committed to providing excellent service and quality workmanship to our clients. If you are a dynamic individual with strong communication...

  • Administration Officer

    2 days ago

    Wollongong, Australia Ampersand Full time

    **Duration**: 6 months **Pay**: $32-35 per hour + Super **Hours**: 7hr/day 35hr/week **WWCC Required** The role delivers a range of customer services and responds to general enquiries from parents, schools, contractors and ASTP (assisted school travel program) Officers to assist in the achievement of outstanding outcomes for the business unit. **Key...

  • Customer Service Officer-wollongong

    1 week ago

    Wollongong, Australia Support Services - InfraBuild Full time

    **About the role**: **ARC (The Australian Reinforcing Company)**, is currently seeking a Customer Service Officer to join our tight-knit team at the** Wollongong** branch where you will be working closely with sales and operations to deliver an outstanding customer experience. This position would be a suitable opportunity for someone looking to build on...

  • Administration and Program Support Officer

    2 weeks ago

    Wollongong, Australia NSW Government -Department of Education Full time

    **Ongoing Full-Time**: - **Location: Wollongong** **About the Department of Education** The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population. For more information about the Department of Education, please visit NSW...

  • Business Support Assistant

    7 days ago

    Wollongong, Australia Elouera Home Support Full time

    **About Elouera Home Support** Elouera Home Support is a trusted provider of compassionate, person-centred in-home care, assisting individuals to maintain their independence, dignity, and well-being across South Coast NSW, North Coast NSW, Sydney, and South East QLD. We are seeking a Business Support Assistant to join our dedicated small office team in...

  • Administration Support Office

    3 weeks ago

    Wollongong, New South Wales, Australia Healthe Care Full time

    We are Aurora Healthcare, previously part of the Healthecare group, an established and innovative healthcare business, where people are at the heart of everything we do.We are proudly Australia's leading private specialty healthcare group focused on innovative and accessible health care solutions across mental health, rehabilitation, specialty medical and...