Head of Quality

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Location: Brisbane, Melbourne or Sydney

Contract length: 12 months

Your life’s best work

The Head of Quality Australia, is responsible for implementing and driving the operational quality systems for Australia, working with the state teams to drive quality improvement across the business. The role will establish, coordinate, and provide business leadership using the endorsed Quality framework, tools, guidelines, KPIs and reporting methodologies.

The role will be responsible for reviewing business processes and planning to standardise best practice across the organisation using a continuous improvement framework/process. The role will require you to collaborate closely with the global organisation to drive continuous improvement and change across the group.

Key areas for the role:
- The key focus of the role is to provide strategic leadership and direction ensuring all Australian business units operate in accordance with best practice and regulatory standards.- Develop and maintain a continuous state of audit readiness for all local, state, and national quality requirements- Establish and maintain effective processes and mechanisms to sustain best practice to improve clinical outcomes and quality through the integration of state quality systems into a global framework, including; Risk Management, Incident reporting & Management, Electronic Document Management and Clinical Auditing- Develop, maintain and report National Quality Performance

We are interested in hearing from people who:
- Minimum 5 years’ experience in a similar role- Post graduate qualification (or similar or working towards) in quality, management or leadership- Demonstrated knowledge of safety and quality management principles and theory, quality management systems applicable to the setting, audit and data collection, analysis and evaluation, benchmarking and use of best practice-
- Strong leadership skills with the ability to implement change management processes in relation to quality management and experience in liaising, influencing, and negotiating with staff at all levels of the organization- Ability to work collaboratively with external stakeholders- Working in an IT systems orientated environment of SharePoint/Intranet and risk incident management systems, advanced Microsoft Office capability - Outlook, Word, Excel and PowerPoint, MS Project, Visio Skills in managing committees and delivering outcomes- Strong background in developing and delivering training in quality and risk- Strong background in document management and control, internal audit, compliance and process mapping- Preferred - clinical experience in similar environment

About GenesisCare

We are the largest private Oncology provider in the world, employing over 6000+ highly trained healthcare professionals and support staff across the United States, Australia, Spain and the United Kingdom, designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 1 million patients annually.

People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to make a difference, join us at GenesisCare.

Covid 19 Vaccination Requirement (AU specific)

In line with the Public Health Order, all GenesisCare employees are required to be fully vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence of vaccination and comply with the requirements of the Public Health Order prior to appointment.

GenesisCare is an Equal Opportunity Employer.