Service Coordinator

Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more.

Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.

**The Opportunity**

Redlands by the Bay Retirement Resort has a wonderful opportunity for a friendly, hospitable & warm person to join our team and provide a wide range of front-line services. In this role, you will be a true 'all-rounder' within the village, assisting the village with hospitality services, events & activities and assisting with coordinating village outings You'll be a friendly and reliable team member that enjoys a high level of customer/resident interaction and is highly adaptable to help out wherever is needed across the community Our Retirement Resort is always full of excitement & activities so you will work across the entire community completing different tasks to ensure the operational needs of the village are met.

This is a permanent full-time role working Monday-Friday 10am-6pm

**You will**
- Provide support and coverage to our kitchen staff with setting up and packing down after lunch and/or dinner services
- Coordinating happy-hour events
- Assisting with hospitality events such as Morning Teas etc.
- Coordinating fun, social and inclusive activities for the residents
- Attending bus trips for the residents
- Provide general admin and concierge services to residents and assist with any resident requests

**What you will bring**
- Experience in any customer-facing roles highly desired (e.g. hospitality, retail, aged care or administration)
- A warm & friendly personality that has the ability to work autonomously
- Current First Aid & CPR Certificate (required or be willing to obtain prior to employment)
- Current Police Check Certificate (required, but if you do not possess, we can complete for you)
- Current COVID-19 Vaccinations up-to-date (required)

**What we offer**
- $24.76/hour + relevant Aged Care Award entitlements including penalty rates, overtime and allowances + superannuation
- Monday-Friday role with every weekend off
- Potential to earn up to 8 weeks Parental Leave
- Ability to purchase additional Annual Leave
- **Employee Referral Program, earning you up to $1000**:

- Be part of a friendly and supportive team in a wonderful community
- Further career opportunities and development (develop into an Admin Assistant or Assistant Community Manager and more)
- Be part of an organisation focused on innovation and support
- Free Employee Assistance Program

**Who we are**

As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by Brookfield Asset Management, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver a seamless experience for our 12,000 residents across 90+ diverse communities nationwide.

We're a dedicated group of over 1900 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.

**What's next?**
- Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation. _We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are._