Risk & Compliance Officer

**ORGANISATION**

**Join Lifeline Australia and you will be helping to support the delivery of critical services ensuring that “no person in Australia has to face their darkest moments alone.”**

**Lifeline Australia is a national suicide prevention charity providing all Australians experiencing emotional distress with access to 24-hour crisis support and suicide prevention services. They are committed to empowering Australians to be suicide-safe through connection, compassion and hope. This is achieved through a partnership of over 10,000 committed volunteers and their member centres in communities across the nation.**

**ROLE**

**The Risk & Compliance Officer is responsible for the administration and support of the enterprise risk, compliance, and assurance activities within the Risk & Compliance team.**

**In this role, you will be responsible for administering and maintaining Risk & Compliance owned repositories and enterprise management systems, and assisting with assurance activities both internally and with the Lifeline Member network. You will also provide general assistance to the Risk & Compliance team to help drive internal engagement and efficiency.**

**Teamwork, time management and communication skills will be crucial to your success in this role, and your confident ability to help communicate technical matters to broad audiences will be essential.**

**RESPONSIBILITIES**
- **Monitor and maintain the enterprise policy and procedure repository, ensuring document owners meet their responsibilities**:

- **Proactively administer and maintain enterprise management systems and supporting risk and compliance programs, including document and records management; maintain registers and other key document repositories; monitor the completion of corrective and preventative actions; source and compile metrics and perform other analysis activities; assist in the preparation of presentations and reports.**:

- **Assist with the planning, coordination, reporting and documentation of assurance and remediation programs, including maintaining repositories.**:

- **Monitor and maintain Risk & Compliance perpetual diary and assist with monitoring of team capacity planning.**:

- **Coordinate meetings, and take minutes where applicable, including monitoring actions.**:

- **Assist with processing of purchase orders and invoices for the Risk & Compliance team.**:

- **Identify and support continuous improvement opportunities.**:

- **Support and actively promote a culture of risk, compliance, and continuous improvement within the organisation.**:

- **Other duties as requested by the Head of Risk & Compliance.**

**REQUIREMENTS**
- **Tertiary qualified with a degree in business, management or technology is required**:

- **Certification in Risk Management, Information Security or Governance preferred.**:

- **Previous experience working in a risk, compliance, assurance or governance team for more than 3 years is required**:

- **Exposure to statutory or standard obligations preferred**:

- **Working in a not-for-profit environment preferred.**

**CULTURE**

**The team are passionate, supportive & hardworking. They are very driven to reach their goals, so that they can continue to grow and deliver critical support to all Australians at a time when the importance of mental health has never been so prevalent.**

**EMPLOYEE BENEFITS PACKAGE**
- **Salary Packaging - being a not-for-profit organisation allows us to offer our employees access to some amazing tax savings through salary packaging.**:

- **Lifeline Learning Academy - access to instructor led and online courses through Australian Institute of Management and e-learning module.**:

- **Flexible working - we provide flexibility and support to all employees and encourage work-life balance.**:

- **Employee Assistance Program - access to free counselling sessions for you and your family.**:

- **Beautiful office facilities in central location - including shower facilities**

**TO APPLY