Customer Service Officer

3 days ago

Greater Adelaide SA, Australia HAYS Full time

Put your excellent customer service skills to use and join a supportive team within the logistics industry

**Your new company**

This is an exciting opportunity for a customer-centric and results-driven officer to join the Transport and Logistics industry

**Your new role**

As the Customer Service Officer, it will be your role to service clients with day-to-day planning and enquiries. You will be providing excellent customer service by assisting customers with their transportation and logístical needs.

Your day-to-day tasks will include, but not be limited to:

- Develop strong relationships with the customer base and key contacts
- Providing estimated times for arrival of freight
- Placing bookings in an accurate and timely manner
- Problem-solving/troubleshooting pickup and delivery disputes

**What you'll need to succeed**
- Outstanding time management skills
- Excellent MS Office skills
- A passion for providing outstanding customer service
- High levels of accuracy with good attention to detail
- Experience working with Zendesk and multiple platforms will be highly regarded

**What you'll get in return**

For your dedication, a competitive salary + 11% super will be offered. Not only will you be working for a reputable company, but you will be provided with the support to improve your skills and experience and rise throughout the business and be a vital part of a growing Logistics team

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

2839881

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