Key Account Manager

**At KONE, you'll find innovation that goes somewhere**

We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play.

**The future of work is flexibility**

KONE has an exciting opportunity for an exceptional **Account Manager **to join our **Service and Modernisation team.**

This role could be based in either **Sydney or Melbourne **for the right person, with the expectation of regular travel to Sydney to see the majority Customer base and stakeholders and team.

You will build industry relationships and proactively seek opportunities for maximising revenue and growing our customer base to continue to drive KONE as the dominant force in the industry.

**_What will you be doing? _**
- Proactively develop new and existing industry relationships for large accounts
- Understand the customer needs to capitalise on all lead opportunities, orders and contracts
- Identify opportunities to add value and grow
- Evaluate insights and conducting reports to make commercially savvy recommendations to management
- Maintain key relationships with internal stakeholders
- Plan long-term roadmaps for national accounts, including technology upgrades and strategies to increase market share within the service base
- Serve as a trusted advisor, influencing customer’s technology and solution decisions
- Identify expansion opportunities and full life cycle mapping within the portfolio that grows and captures new and modernisation opportunities

**_Are you the one? _**
- Proven success in account management, sales management or a business development role
- Lift Industry experience is highly desirable
- Demonstrated positive experience of Customer expectations and service
- Ability to communicate effectively with key stakeholders across all levels
- Proactive sales approach & customer centric mindset
- Excellent communication, presentation and negotiation skills
- Experienced in reporting and must have an analytical mindset
- Proficient in Microsoft Office, Excel and Word, Powerpoint

**_What do we offer? _**
- **Great benefits and remuneration - Base + car allowance+ bonus**:

- **Work with industry-leading products and technology**:

- **Join a global organisation with a strong focus on training, safety and quality**:

- Career progression opportunities within a global organisation
- Total reward elements that engage and motivate our employees and help us make KONE a great place to work
- Comprehensive learning and development programs covering a wide range of professional skills
- Excellent culture and supportive team

This role is being sourced directly by KONE. We respectfully request no agency approaches.

KONE is an equal opportunity employer who supports inclusive, flexible, and accessible working arrangements for all. This includes persons with disabilities, culturally, religiously, and linguistically diverse people, diverse age groups, diverse sexual orientation, and gender.

We are committed to working in partnership with and support Aboriginal and Torres Strait Islander peoples and organisations by recognising and respecting the diversity of cultures, identity, heritage, languages, and social and spiritual systems practiced.
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. _