Service Manager

2 days ago

Narellan, Australia Peter Warren Automotive Holdings Full time

**Macarthur Automotive** is part of Peter Warren Automotive Holdings, one of Australia’s largest multi-franchise automotive dealer groups. We have expanded across Southwest Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria. Representing some of the finest vehicle brands in the world, we cover all aspects of vehicle ownership. With 2,400 employees across NSW, VIC, and QLD, we are committed to developing career paths for all our staff.

**About the Role**:
We are thrilled to present an exciting opportunity for a passionate, motivated, and experienced **Service Manager** to join the **Ford/Suzuki** team in **Narellan**. To excel in this role, you will be a natural leader who thrives on challenges.

**The role will involve the following**:

- Maximising and maintaining growth opportunities while ensuring the department operates efficiently and profitably.
- Taking ownership and accountability for the performance and daily activities of the Service department.
- Achieving all internal KPIs, manufacturer targets, and dealer standards.
- Overseeing team productivity, ensuring all work is completed and quality-checked to the highest standards.
- Delivering a quality customer experience at all touchpoints for both internal and external customers.
- Collaborating closely with the Sales and Parts departments.
- Previous experience as a Service Manager within the automotive industry.
- Excellent people and leadership skills to mentor and motivate the Service team.
- Solid knowledge of workshop processes and procedures.
- Ability to meet deadlines and targets while working under pressure.
- A hardworking, committed, and highly organised approach.
- Current NSW Driver’s Licence.
- A strong drive to succeed.

**What we offer**:

- Attractive salary and commission package.
- The opportunity to work in a well-established company with an excellent reputation for customer service.
- Career opportunities within one of the largest automotive companies.
- Discounted Bupa Private Health Insurance.
- Exclusive discounts through our Samsung Partnership Program.
- Discounted gym memberships.

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