Sales Support Representative

Permanent, full-time opportunity

Hybrid working (3 days in the office, 2 days WFH)

Work in a culturally diverse and supportive environment

Jump Aboard for #betterways

**Culture & Benefits**:
We endeavour for Better Ways in everything we do; our culture is embodied by boldness, imagination, exemplarity and excellence. With these values at the core of our business, our workplace holds an upbeat and inspiring team who encourage you to thrive on the opportunity to innovate and adapt to the ever-changing world we live in.

As part of our Employee Experience offering, CMA CGM offers a number of perks including:
Flexible working options

Annual health checks for all employees

Study leave and study reimbursement

Social Club activities all year round

Opportunity to participate in volunteer initiatives

Access to 3000+ learning resources and courses

Opportunity for career development in Asia Pacific, Europe and other office locations globally

**About the Role**:
Reporting to the State Manager - NSW, the Sales Support Representative will be responsible to the State Manager for the effective implementation of services offered to clients that will achieve predetermined targets and budgets for import and export Sales in relation to ANL & CMA CGM.

**Key responsibilities of the role will include**:
Manage a dedicated portfolio of ANL & CMA CGM customers, providing sales and sales support services to them, and assisting to ensure agreed targets for those customers are achieved

Support sales executives in their day to day business activities, including administrative desktop tasks, rate negotiations, quoting, CDVA and statistical reports

Undertake a proactive role in the development of unassigned customer enquiries to convert to new business in the NSW sales team

In conjunction with the regional sales teams, create and exploit opportunities to increase the volume and profitability of cargo carried for the ANL & CMA CGM group

Compilation of weekly and ad hoc statistics for analysis purposes, including performance reports and account monitoring

**To be successful in this role, you will need**:
2-3 years of experience in the shipping and/or freight forwarding and/or the logistics industry or in a customer service role would be advantageous

Proficiency in computer skills

Strong interpersonal skills with an ability to liaise with a broad spectrum of people

Sound relationship building skills

Commercial and customer oriented approach

Excellent communication and presentation skills

Highly organised and self-motivated with ability to plan and coordinate workflows

If you are a New Zealand citizen and looking to relocate to Sydney, Australia, you are more than welcome to apply.

Please note that remote working in overseas and interstate locations will not be considered.

**About Us**:
We are CMA CGM, the business that moves in excess of 21 million containers of cargo every year from over 400 different seaports. Backed by a diverse portfolio of brands and subsidiaries, the CMA CGM Group is the third largest container shipping Group, making us well equipped to move cargo from door-to-door, on a global scale.

Our mission is to lead sustainable change within the maritime industry. In order to achieve the goal of net zero carbon by 2050, sustainable development has become one of the main axes of the CMA CGM Group strategy.

As the Group embarks on a large-scale transformation journey, this calls for our team members to be both bold and exemplary to achieve the needs of our evolving business. We are growing and changing the way we serve our customers. If you are willing to roll your sleeves up and contribute to this journey, we would love to hear from you

Come and find your better way with us...