Restaurant Supervisor/server

5 days ago

Melbourne, Australia Mondo Di Pasta Full time

**MONDO DI PASTA QV is opening doors in December and we are looking for an experienced Restaurant supervisor **. Ensure a high standard of service and deliver a best-in-class experience for both

Coordinate front-of-house
- Work on the floor and supervise floor staff
- Manage and respond to reservation enquiries.
- Deliver superior guest services and ensure absolute customer satisfaction
- Respond efficiently to customer complaints
- Organize and supervise roster
- Provide regular training to improve staff competencies
- Estimate consumption, forecast requirements and maintain inventory
- Control costs and cut waste
- Nurture a positive working environment and lead by example as restaurant supervisor

**Requirements**:

- Extensive knowledge of Italian food & beverage
- Sommelier skills - minimum is an understanding of wines, spritz etc
- Proven working experience as front of house supervisor
- Demonstrated career experience in customer service management
- Computer literacy and familiarity with restaurant management software
- Strong leadership, motivational and people skills
- Acute financial management skills

Pay: $60,000.00 - $65,000.00 per year

**Benefits**:

- Salary packaging

Schedule:

- 8 hour shift

**Experience**:

- Customer service: 3 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 01/12/2024

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