Client Success Manager, Melbourne

5 days ago

Melbourne, Australia Ogury Full time

Ogury, the global leader in personified advertising, has created a breakthrough advertising engine that delivers comprehensive audience interests, brand performance, privacy protection and sustainability within one technology stack, built and optimised for mobile. Advertisers working with Ogury benefit from fully visible impactful ads, future-proof targeting and unwavering protection. Publishers enjoy the rewards of a respectful user experience, incremental revenues and premium demand with Ogury’s solutions. Founded in 2014, Ogury is a global organisation with 500+ people, including 100 engineers across 16 countries.

You will be a key part of our Client Success Team in charge of the Australia business in order to ensure a perfect Ogury’s service and operation execution to our clients, whilst constantly raising the bar when it comes to expectations of yourself and others, with a willingness to roll your sleeves up to get the job done.

You will be curious with an ability to get into the details. Never following trends, but always acting based on what is right for Ogury. Speed and efficiency matters here. Aware of your market and your clients needs, you will
- identify quickly and blockers or opportunities and proactively recommend solutions

**What You Will Be Doing**:

- Responsible for Ogury’s campaigns success and clients’ satisfaction in Melbourne
- Develop strategies adapted to our clients, process and translate them into initiatives as well as to track successful delivery and results
- Driving product adoption, leading a positive client experience, and driving growth through gross renewals and net retention improvements.
- Work closely with the local sales team to align on strategies, account growth, coverage plans, and account opportunities

**About You**:

- Possesses a strong management presence and leadership ability, with communication and interpersonal skills that inspire and motivate leaders and teams
- Previous experience working within a start-up environment
- Prior or current expertise in a media network and AdTech background
- Demonstrated operational excellence in analytical thinking, process development and improvement, problem solving, communication, delegation and planning
- You’re not afraid to roll your sleeves up to get the job done when needed

**What we can offer you**
- You’re challenged to find a company that offers the market a truly best in class product solution, future proof to any of the anticipated changes to the digital marketing world, but most importantly offers you a culture to grow and thrive. Ogury provides this, and promises an enviable team.
- The entire digital advertising system has to move to a privacy first model void of any cookies or online identifiers. Ogury is already there and is fit for purpose. This is an opportunity to join a progressive company, and to be a leader not a follower.
- Enviable team culture, incredibly supportive and welcoming
- Competitive salary with a bonus, paid quarterly
- Health Insurance covered
- 25 days annual leave
- Flexible work arrangements, including 3 days working from home

Join now, whilst we are still small, and help grow Ogury into a
- successful business within ANZ

Ogury is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

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