License Administrator

Hybrid Working - 2 days in the office, 3 days' work from home.
- Work in a supportive and dynamic team
- Great company culture

We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us

**The Opportunity**

**Key Responsibilities**:
As the License Administrator, you will play a pivotal role in managing all aspects of our Network Points of Presence (POP’s) nationally. Your responsibilities will include:

- Maintain strong relationships with landlords and property managers for all network locations.
- Work closely with Network/Fibre teams to ensure that new license agreements align with Vocus requirements.
- Proactively monitor key license terms to minimise risks, ensuring that essential POPs remain under license for appropriate timeframes to prevent short-notice evictions.
- Reconcile property invoices against license agreements and investigate any discrepancies.
- Document processes for internal engagement with Legal, Finance, Treasury, and network teams.
- Maintain accurate records of all sites, including key contacts.
- Coordinate facility improvement activities and facility exit arrangements, acting as the primary contact between landlords and the Vocus site consolidation team.
- Explore potential commercial opportunities and improvements across the portfolio.
- Handle first-level disagreements or disputes before escalating.
- Assist in maintaining documentation, records, and processes, as well as producing reports and data content as required.
- Provide forecasting to factor in price changes and POP usage changes into financial budgets.

**About You**:
With a proven track record of successfully managing complex licensing projects and consistently delivering outstanding results, your professionalism and ethics are exemplary.

You are more than just an individual contributor; you thrive as a team player and recognise the core role that collaboration plays in achieving success. Your ability to read a room and understand the interpersonal dynamics demonstrates your diplomatic skills. You are a true people person, skilled in fostering relationships at all organisational levels and with external stakeholders.

Your emotional intelligence is one of your standout strengths. It allows you to skilfully navigate challenges with a positive outlook, guaranteeing your ongoing effectiveness, even in uncertain situations. Your adaptability and resilience are valuable contributions to any team.

You approach each opportunity with an open mindset, consistently striving for personal and professional growth as you embark on your career journey at Vocus. Your unwavering dedication to excellence, drive, organisational skills, and tenacity set you apart.

**Required Skills & Competencies**:

- Minimum of 2 years' experience in lease/license management.
- Resilience and the ability to work under tight deadlines.
- Exceptional relationship-building skills at all organisational levels and with external stakeholders.
- Outstanding written and verbal communication skills.
- Attention to detail.
- Highly organised with strong follow-up and priority-setting skills.
- Ability to ensure consistency of standards/procedures and promote efficiencies.
- Negotiation and conflict management skills.
- Commitment to exceptional customer service and a positive customer experience.
- Capability to build strong and effective working relationships with key internal and external stakeholders across different cultures.
- Problem-solving skills.
- Solid commercial acumen with a comprehensive understanding of license agreement costs nationally.
- Proven negotiation skills at all levels.
- A background in telecommunication license agreements is advantageous.
- Proven experience with property lease / license agreements.
- Some knowledge and understanding of the Telco Act and rights, with experience within the telecommunications industry preferred.

**What We Offer**
Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:

- Diverse and dynamic teams with a supportive and inclusive culture.
- Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
- Flexible hours and a hybrid working environment.
- Discounts to over 400 retailers.
- Competitive leave benefits, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and much more. We also offer a fifth week of annual leave when you hit five years of service
- Study assistance programs to excel your personal growth, learning and development.
- Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.

Working at Vocus is never just a job - it’s personal. We’re crazy about our custo