Guest Service Agent

2 weeks ago


Melbourne, Australia MINOR Hotels Full time

We are looking for an enthusiastic and professional part-time Guest Service Agent at AVANI Melbourne Box Hill Residences. We need you to be available to work shifts Saturday and Sunday between 7am and 11pm.

Rate: $22.77 - $34.16 per hour
Expected hours: 12 per week

Responsibilities include:

- Welcome and check in guests
- Communicate professionally
- Make bookings
- Assist guests during their stay

You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

**Qualifications**:
Must have previous hotel/ hospitality experience in a front office team.

Study for free and receive $1000*

Oaks Hotels will support you obtain a Certificate III or Certificate IV in Hospitality whilst you work with us.
- Receive a nationally recognised certificate
- Attend training during work hours
- Network with team members across hotels
- On completion, you will receive $1000 AUD
- Please enquire with the hiring manager for eligibility details and terms and conditions.

**Additional Information**:
Join our positive and vibrant team and be rewarded with these team benefits:

- 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats
- Discounts on 530 Minor hotels and F&B outlets across the globe
- 50% off The Coffee Club VIP membership
- Furniture, Australia Zoo, Medibank insurance discounts
- Secondments and promotion opportunities across Minor Hotel globally
- Career progression & education assistance
- Additional paid leave including Birthday, Vaccine and Study leave
- Wellbeing programs (Uprise)
- Reward & Recognition programs
- Team member referral program
- Uniform provided
- Laundry allowance for some roles*

Joining Minor means you become a partner in a diverse, expanding global organization with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle. With a team of over 66,000 and operating over 60 countries Minor International is one of the fastest growing hospitality, restaurant and lifestyle companies in the Asia Pacific Region.


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