Network and Communications Specialist Icon Group

**Information Technology**

**Brisbane**

**Full Time**

**Icon Group**

**Network & Communications Specialist - Icon Group**
Join an expert team in enterprise networks and communications, managing secure operations across all Icon Group’s IT infrastructure. This role is crucial for maintaining enterprise networks best practices across all platforms, supporting our expansive clinical, pharmaceutical, research, and corporate operations.

**Why we think you might like this opportunity**
- **Lead and be hands-on.** Join a skilled team and take part in the management and improvement of Icon Group's network and communications infrastructure across multiple locations, both domestically and internationally.
- **Be empowered.** You’ll have the chance to work closely with IT security teams and contribute to the secure and efficient operation of Icon's systems.
- **Stay updated.** Engage in cutting-edge work to ensure systems are resilient against cyber-attacks, while working with a team that values continuous improvement.
- **Get rewarded.** Enjoy competitive remuneration, career growth opportunities, and benefits such as rewards programs and professional development support.

**Why choose Icon Group?**
Icon Group is Australia's largest integrated provider of cancer care, reaching New Zealand, Asia, and the United Kingdom.

Built on the mission to deliver the best care as close to home as possible, Icon Group unites medical oncology, haematology, radiation oncology, research, pharmacy, and compounding services for seamless cancer care. With over 300 doctors, 50+ cancer centres, and management of over 70 pharmacies, each team member plays a vital role in transforming cancer care globally.

At Icon, we aim to make a difference every day. By choosing a career with us, you help change lives for the better.

**About the role**:
Reporting to the Network & Communications Team Leader, this permanent, full-time position is based in Australia, providing an exciting opportunity to manage and support the daily operations of Icon Group's IT infrastructure. The role is flexible regarding your location within Australia.

**Key accountabilities**:

- Maintain and support systems and networks to ensure high reliability, performance, and security.
- Collaborate to meet incident and service request SLAs and resolve issues promptly.
- Lead incident management when necessary, ensuring effective solutions are implemented.
- Contribute to cybersecurity initiatives, from periodic security audits to collaborating with IT security teams.
- Drive continuous improvement and create/maintain work instructions and design documentation.
- Assist with the design, configuration, and maintenance of existing and new networks.
- Participate in training programs and foster a cooperative team environment.
- Assist in budgeting, monitoring expenditure, and ensuring it remains within budget.

**Position requirements / Key selection criteria**:

- At least 3 years of experience in a senior network role.
- Expertise in technologies such as Cisco Meraki, Windows network (DNS, DHCP), Secure internet gateways (Cisco Umbrella), Cisco Nexus and Catalyst Switches, Palo Alto Firewall, and VPNs, as well as telephony and meeting room systems (Microsoft Teams, Cisco Webex).
- Ability to provide technical leadership in the planning, implementation, and maintenance of IT infrastructure.
- Strong incident management and problem-solving skills, driving processes for incident response.
- Excellent communication skills, both written and verbal, to effectively interact with stakeholders.