Education Planner

**About us**

iae Global is a leading education and migration consultancy established for over 30 years. We are the official overseas representative for major Australian Universities and Institutes, providing world’s best service to our partners and students. Known for our expertise, premium tailored services and professionalism, we are a multinational organisation with branches and support offices in countries such as but not limited to: Australia, Canada, New Zealand, the UK, China, Japan, South Korea, Taiwan, India, Nepal, Indonesia, Thailand and Vietnam.

As iae GLOBAL Brisbane is a new office there will be a lot of opportunity for self-development and promotion. Your role as Education Planner comes with certain level of responsibilities and commitment and we provide a summary of the role for your information below:
**ROLE: EDUCATION PLANNER (FULL TIME / PART TIME) - Thai / Vietnamese / Filipino**

**Job description**:

- Perform general administration duties and support management in achieving all performance targets
- Create a friendly supportive office environment and leadership to the team
- Assist in the recruitment process for counselling and marketing staff
- Coordinate with iae GLOBAL finance department as required to maximise service and outcomes
- Represent iae GLOBAL in the upmost professional manner with all key stakeholders
- Promote iae Global partner institutions and their courses to international students
- Provide international students with expert and correct advice on study options and develop study plan that is suitable for each client
- Respond to the clients promptly and keep all notes, records and data in a timely manner
- Create marketing content for relevant platforms/ posts and participate in other promotional activities if required
- Maintain good customer service, appraisal, and feedback from all inquiries during all stages of the counselling process
- A keen interest in further learning educational industry and developing stable networks with clients and key stakeholders
- undertake regular training and development
- Engage after-sale student service
- Create, maintain, and update company policy and procedures and ensure the highest standard of compliance and quality
- Coordinate with colleagues with great sense of teamwork to execute sales or customer service

**Key Skills/ Experience**
- Excellent time management and organizational skills and ability to priorities tasks
- Have a keen appreciation for learning and the international education industry, empathy and understanding for international students
- Hold a relevant degree or experience commensurate with the role
- Previous experience in education preferred, but not necessary.
- Show strong learning drive, creative mindset and high initiative to finish work
- Ability to speak several language will be an added advantage
- Eligible visa holder with full time working rights

**WHAT'S IN IT FOR YOU**:
Competitive salary (base + bonus)

Work in a leading international education consultancy and support network that works with many well-known universities in Australia, New Zealand, Canada, the UK and USA, with huge opportunities to progress

Work in a multinational organisation in a friendly and close knitted multi-cultural team (China, Japan, Korea, Thailand, Vietnam, South America, Europe, etc)

Full training will be provided to develop your potential and broaden your career profile

Office is located in a superb, centralised location, Adelaide St, Brisbane CBD

If this sounds like you, we would love to hear from you Please send your CV, cover letter and relevant writing samples or links to us. Only shortlisted applicants will be contacted.

**Job Types**: Full-time, Part-time, Permanent, Casual
Part-time hours: 40 per week

**Salary**: $59,057.60 - $153,776.13 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Salary packaging
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Bonus
- Commission

Ability to commute/relocate:

- Brisbane, QLD 4000: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)