Public Information Lead

2 weeks ago

Sydney, Australia Australian Bureau of Meteorology Full time

Executive Level 1, Ongoing
- $100,075 - $112,725 + 15.4% super
- Sydney, Brisbane, Melbourne

The Bureau of Meteorology is undergoing a significant transformation to deliver a more customer centric, unified, and resilient national operation. This is an exciting new strategic direction for the Bureau which will transform the way we deliver services to Australian communities.

The future operating model for the Bureau will open new career pathways and enhance our culture to empower our people to learn and grow. As part of this transformation, we are introducing new roles that will assist the Bureau in delivering world class weather products and services within the newly formed Community Services Group.

The Decision Support Services Program will lead customer engagement within the Community Services Group. A national capability, the program will be accountable for leading engagement with the Australian community and the Emergency Management sectors. The function has the mission to deliver tailored, relevant and timely information to enable better decision making. This is being delivered by two dedicated teams: Community Engagement (CE) and Hazard Preparedness and Response (HPR).

In the Public Information Lead (HPR National) role you will develop and grow the Bureau’s new and emerging engagement and customer capability, and contribute to establishing new practices, competencies, and training and development delivering for the Australian community and Emergency Management sectors for the Bureau. Supported by a newly established team, you will be responsible for operational processes, workflows and tools.

Working collaboratively with the Bureau's Communication Program within the Enterprise Services Group, a key focus of the role will be to the development and delivery of high-quality customer focused content and contribute to continuous improvements to Public Information services.

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