Automotive Parts Interpreter Napa

2 weeks ago

Heidelberg West, Australia GPC Asia Pacific Full time

**NAPA Auto Parts Heidelberg West** are looking to welcome a Full Time Automotive Parts Interpreter to join their fantastic team

The team works at a fast pace and a high quality standard, building long-lasting relationships with their trade and retail customers. They are a strong, collaborative team, that always goes above and beyond for each other.

Are you looking to advance your customer service skills, or get your foot in the door in the auto industry? NAPA have career development and opportunities for you

**About the role**
- Interpreting parts, processing customer orders, ensuing efficient dispatch of products and parts, promoting specials, arranging buy ins, processing credits and being the first point of contact for our customers both in person and over the phone
- Providing accurate and technical parts support to our trade, industrial and mining customers and leveraging your expert automotive parts and /or mechanical knowledge
- Assisting customers with product information, technical advice, and comfortable selling, providing solutions and problem solving
- Building strong customer relationships and providing exceptional customer service

**What we’re looking for**
- An automotive parts interpreting “know how” - in other words, your technical parts knowledge from previous parts interpreting experience and/ or your mechanical background.
- A passion for providing exceptional customer experiences and creating ‘moments that matter’.
- Confidence in sharing your ‘know how’ and the ability to adapt communication of technical information to the understanding of the customer.
- An innovate and collaborative approach to your work
- A solution focussed problem solver with sound computer skills
- Comfortable working in a fast paced and dynamic environment as part of a high performing team

**Why our team loves working at NAPA**
- Competitive salary and generous incentives for outstanding performance.
- Relax and enjoy weekends with Family and Friends with a Monday to Friday roster.
- Genuine recognition via our values-based, REACH recognition program, offering real rewards
- We genuinely care about supporting you to reach your full potential and offer tailored ‘Napa Know How’ career opportunities linked to your personal development plan
- A company funded, professional uniform Team member discounts across the GPC Asia Pacific brands including NAPA, Repco, Sparesbox, and AMX
- We are fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity. We value differences in backgrounds, cultures, abilities, and experiences
- Access to GPC’s exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more

**About Us**

**NAPA Auto Parts** is Australia and New Zealand’s largest and newest name in automotive aftermarket parts. We’re on an exciting journey to revolutionise the Australian automotive aftermarket sector - and we’re accelerating Our vast national network delivers solutions in: Trade, Industrial, wholesale and mining and is proudly supported by 90 years of industry expertise from our heritage brands including Ashdown-Ingram, Covs, Global Auto Spares and R&E Auto Parts.

If you’re looking to join a company where you feel like family, where recognition and celebration form part of our daily mantra, and where you can build meaningful relationships with your customers, we’d love to hear from you Click “Apply” now

**_ Former GPC team members welcome to apply._

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