Operations Manager

**Flying Spaghetti is currently recruiting for an Assistant Manager - Operations for The Lone Pine Tavern, a best in sector hotel in Rooty Hill. We are searching for someone to drive operations over the busy summer period ahead & beyond.**

The newly renovated Lone Pine Tavern is a place the whole family can enjoy, with live sport & activities 7 days a week, a brand-new sports bar, family dining & a fantastic play area for the kids.

In the bistro our brand new menu has something for everyone, from authentic Italian pizza to delicious burgers & all your favourite pub classics

Franco’s Pizzeria is an authentic Italian pizzeria in the heart of the hotel. Franco’s original dough recipe is what makes his pizzas so special, plus our wood-fired pizza oven comes from a little town called Reggello, just outside of Florence in Italy. You won’t find pizzas like this anywhere else in Western Sydney

Whether you’re stopping in for a sun-kissed long lunch or cocktails, or a day out with the family, this stunning venue has something for everyone.

**They are **Industry leaders successfully overviewing several pub / hotels across NSW w/ healthy head office support to drive positivity & systems across the group. Their management style is to not micro manage, they hire the best team possible who themselves drive the business to success via healthy P & L oversite, super positive team culture & an exceptional eye for detail. The group has some of the best 'gastro-style' pubs in key locations in Port Stephens & Newcastle.

**The role i**s to be the benchmark for customer service, positive attitude & product knowledge within the group. You work collaboratively in your role with other SLT team members, seeking & accepting feedback. You will oversee the day-to-day operations of the business as a whole, in accordance to financial targets, cost control & guest experience

**Your accountabilities are as follows**:

- Roster oversite achieving targets & staffing level positivity
- Venue presentation so she looks STUNNING
- Venue organisation across the stable of offerings within the hotel, all parts of the hotel are under your assisted control
- Liaising w/ senior leaders to drive creative & being on the pointy end of creativity in our sector
- Driving ‘upselling’ across food & beverage teams (SOP)
- Systems & processes for a overview of 'we have a systematised way to do everything' & drive accountability
- Follow up WEEKLY with managers & supervisors on their KPI’s. REPEAT every week
- Manage weekly wage & revenue forecast v’s actuals on a daily basis
- Approving all staff timesheets/payroll prior to COB Sunday.
- Ensure all monies within venue are secure at all times & banked weekly in accordance with cash up procedure.
- encourage a healthy relationship between all employees, driving culture at the fore
- Overview maintenance requirements
- Assist with marketing ideas, driving specials & customer-age in venue
- Overview licensing requirements & legalities
- Foster a strong, positive relationship with the kitchen leadership & team as a whole

**What's the upside for yourself**:

- amazing new refurbed hotel in Rooty Hill
- truly great team culture to create your home away from home family...
- a best in sector business to add to your resume
- free staff meals
- discounts across the group to encourage you to dine / frequent at their other venue
- relocation costs if your coming from interstate
- above award package

**Salary commensurate to experience $90k to $100k+