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Concession Manager

3 weeks ago

Melbourne, Australia Brand Collective Full time

Generous discounts for you and your family across ALL of our Brands
- Training and development - we want you to grow and get the most out of your role
- Quarterly wardrobe allowance to encourage you to wear our brands to work

Established in 1985, Review is a much-loved Australian owned brand, designing vintage inspired fashion with a modern, luxurious twist. Our #reviewgirl is at the heart and soul of everything we do.

Every piece in our collection is lovingly designed for her and full of personality. She is fun, feminine, and loves showing her personality through her style. Our pieces are renowned for their feminine, fun and eclectic feel. Whether it’s fun prints, 50’s silhouettes or quirky finishing touches, we believe it’s the woman beneath the clothing that makes it special.

With over 80 locations across Australia (Boutiques and Myer concessions), our store teams are the face of our brand and love bringing to our customers a truly authentic and memorable customer experience.

Reviewgirl is more than a hashtag, it’s a way of life, a vivacious community

We are on a mission to find an exceptional Assistant Store Manager to help lead our dynamic team at Review Southland

We are looking to find an exceptional
**Concession Store Manager **on a permanent basis
***to lead our concession store in Myer, Highpoint.

**Key duties and responsibilities**:

- Build and drive a customer-led culture through leading by example and delivering excellent service standards
- Inspire and mentor a diverse team of footwear enthusiasts to reach set KPIs and sales targets - celebrate the wins and encourage the team to be proud of the contribution they have to the wider business strategy
- Be a passionate Brand Ambassador for Elka Collective
- Closely monitor store sales performance - acknowledge outstanding results and identify any areas of improvement (report to peers and senior management)
- Ensure store presentation is immaculate through visual merchandising
- Take a proactive approach in loss prevention management i.e. stock shrinkage
- Effectively manage the wage costs in store and roster for success
- Recruit, select and train like-minded team members
- Demonstrate a duty of care by ensuring that the work environment is safe, healthy and fit for work (adhere to state and national OH&S legislation)
- Build strong relationships with the in store David Jones team to leverage sales driving, VM and marketing opportunities

**The skills and experience you offer us**:

- You have previous Concession or Store Management experience (boutique experience desirable, although not essential)
- You are passionate about creating a memorable service experience for our customers
- You have experience in training, coaching and mentoring team members
- You have a proven record of driving and exceeding KPI's
- You have experience with stock control and visual merchandising
- You have experience effectively managing rosters and wage control
- You have excellent time management skills
- You are committed to continuous improvement and learning
- You are confident communicating with stakeholders at all levels
- Tuesday - Saturday roster*

**The perks we offer you**:

- Generous discounts for you and your family across Brand Collective's entire stable of brands That’s 50% off Superdry, Hush Puppies, Clarks, Julius Marlow, Elka Collective and many more
- Quarterly wardrobe allowance to encourage you to wear our brands to work
- Training and development - we want you to grow and get the most out of your role
- Monthly bonus scheme (rewards based on KPI achievement) as well as random competitions with giveaways
- Exclusive benefits platform - access to generous savings from leading retailers like Woolworths, Amazon and Myer
- BC Wellness Hub - Monthly wellbeing webinars, individual coaching and an Employee Assistance Program with free access to Mental Health Professionals for when times are tough
- Quarterly engagement surveys to tell us how it's going - If you have suggestions, we're all ears
- Free flu vaccines (keep the nasties away)

**video cover letter.**

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