Care Advisor

3 days ago

Wollongong, Australia Anglicare Full time

Transform lives, every single day

Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.

We’re a well-respected not-for-profit that has been serving society’s most vulnerable for more than 160 years. Each year, we achieve life-changing outcomes for over 40,000 people who rely on our person-centred support. And now, we’re extending our reach and impact even further.

As a Care Advisor in the Illawarra region, you’ll provide tailored case management that enables older Australians to remain living independently in their homes. You’ll work closely with clients, families, and care workers to ensure services are sustainable, effective, and aligned with their goals and wellbeing.

Your opportunity

In this role, you’ll oversee personalised care while balancing budgets, compliance, and client outcomes.

With care and professionalism, you will:
- Provide comprehensive case management tailored to each client’s unique needs- Conduct assessments and coordinate home care services, products, and assistive technology- Ensure compliance with policies, program requirements, and aged care legislation- Maintain accurate and timely documentation of all case management activities- Build and foster strong relationships with clients, families, health professionals, and other stakeholders- Support clients in managing their budgets, ensuring accurate service allocation- Guide and support care workers, providing feedback and monitoring performance

What you’ll bring

You’re a compassionate, organised case manager who thrives on supporting others.

You will need:
- Certificate IV in Aged Care, Community Services or equivalent (minimum)- Previous experience in Home Care, Community, or Aged Care- Sound understanding of client-centred service delivery and care coordination- Strong communication, relationship-building, and problem-solving skills- Intermediate computer skills, including MS Office- Current NSW driver’s licence (and willingness to travel across the region)

Ideally, you’ll also have:
- Diploma in Case Management (desirable)- Experience supporting clients under the Aged Care Quality Standards

Why Anglicare?

At Anglicare, you’ll get the security, stability, and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble, and respectful people of all faiths and backgrounds - and be supported to deepen your knowledge, grow your expertise, and shape a rewarding career.

Some of the benefits you’ll enjoy include:
- Salary packaging - increase your take-home pay by paying less tax- Ongoing professional development and training opportunities- Fitness Passport - discounted gym membership for you and your family- Treehouse rewards program - retail, accommodation, and entertainment discounts- Employee Assistance Program for confidential counselling and wellbeing support

Are you ready for a career that means more?
- To apply, click the _Apply_ button. All applicants will receive a response._
- Disclaimer:_ We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes._

Application Close Date: October 03, 2025

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