Team Leader

2 weeks ago

Craigieburn, Australia Cornerstone community Services Full time

Ensure the successful daily operation of programs and effective administration of service budgets.

Send a weekly report to the Service Delivery manager every Monday morning.

Ensure high quality services that provide an environment that supports the dignity and opportunity for clients to be accommodated in a caring, compassionate and secure manner

In conjunction with the Client Services Resource Team participate in the implementation of frameworks to support therapeutic service delivery.

Uphold client focus through the delivery of services using the person centered active support model of practice and assist client to access mainstream services.

Promote the dignity of and positive image of clients within their communities, maximizing the opportunities for clients to participate in and contribution to the communities in which they live.

Attend multi-disciplinary service meetings, case conferences and reviews and undertake case co-ordination and reporting as necessary.

Identify the need for the development of behavioral support plans and implement these to ensure individual changing needs are met.

Monitor the correct administration of prescribed medication in accordance withorganizational guidelines

In collaboration with the Service Deliver Manager, manage daily rostering including filling shifts and making day-to-day changes, this includes troubleshooting timesheets, managing leave requests and filling rosters in advance with final approval from the Service Delivery Manager.

Participate in rotational “On-Call” duties that ensures effective service delivery outside of normal business hours

Manage, develop, motivate, and lead staff, fostering a positive workplace culture where staff feel engaged, empowered, and supported.

Support the Service Delivery Manager with investigative processes and disciplinary actions.

Lead service meetings and ensures they are coordinated, chaired, minute, and identified actions are followed up and completed.

Maintain documentation relating to clients adhering to the highest level of confidentiality following person centered active support framework.

Provide input into the development of organizational best practice standards, policies and procedures and continuous improvement initiatives.

Provide immediate and first line critical incident support.

Ensure that all staff timesheets at your facility are collated and forwarded to your supervisor every fortnight Thursdays.

Be willing to make yourself available to fill in a shift where it becomes hard for the organization to get a support worker.

Comply with all legislative and organizational policies and procedures, ensuring awareness and compliance within the team.

Provide timely reports to inform continuous improvements strategies at a service level.

Work collaboratively with peers and colleagues, across the organization, to achieve organizational objectives.

Pay: From $34.00 per hour

Expected hours: 38 per week

**Benefits**:

- Professional development assistance

Schedule:

- Morning shift

Work Location: In person

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