Clinical Sample Specialist

Overview
LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.
We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logístical solutions.
**Job Description**:
Job Title Clinical Sample Specialist I
Department Biospecimen Operations
Location On-Site - Australia
Reports To Supervisor/Team Lead, Biospecimen Operations
Date Revised 2025-09-29
Job Summary
The Clinical Sample Specialist I is responsible for sample management activities for samples arriving at LabConnect Cleveland facility. The Clinical Sample Specialist I will perform tasks in support of receiving specimens for storage, onsite processing, or shipments to partner laboratories or other facilities. The Tier I Specialist will also communicate with other departments such as Client Services (CS), Sample Tracking Solutions (STS), and Clinical Trial Materials (CTM) to ensure the timely and accurate handling of samples.
Essential

**Responsibilities**:

- Ensure tasks and data are completed with accuracy and attention to detail.
- Sample shipment receipt, inbound tracking documentation and breakdown of kits received
- Specimen transport to different areas within the facility
- Order requisition registration and accessioning
- Specimen labeling
- Assist with quality control (QC) of specimens for courier pick-ups, scheduled shipments, ad hoc shipments, specimen destructions and same day shipping packages
- Identification of sample discrepancies and ability to follow appropriate escalation paths
- Assist with QC checks on specimens from storage for shipments and destruction
- Handling, recycling and disposal of dry ice
- Storage freezer and refrigerator maintenance
- Disposal of shipping materials
- Restock supplies
- Scan requisitions
- Completion of daily checklists
- Attend classes/meetings, to include dangerous goods training
- Completion of 6 hours of continuing education per year
- Knowledge of Good Documentation Practice (GDP) and universal safety precautions
- Other duties as required by management

Education and Experience
High school diploma or general education degree (GED) required. BA/BS, in laboratory science, health science, or business; or an associate’s degree with at least 2 years of clinical research, clinical lab, or other relevant experience preferred.
Skills and Ability
- Ability to work in various computer systems such as Laboratory Information Management Systems.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Exceptional communication, organizational, and interpersonal skills.
- Ability to speak effectively before groups.
- Capable of executing instructions provided in oral, written, or diagram form.
- Able to troubleshoot issues related to specimen management.

**Supervisory Responsibilities**: None
**Physical Demands**:
While performing the duties of this job, the occupant is regularly required to:

- Sit 50% of the time.
- Stand 50% of the time.
- Walk and/or reach with hands and arms 50% of the time.
- Read text of various sizes.
- Communicate with others and hear.
- Lift, pull and/or push up to 50 pounds.
- Work in an environment with moderate noise levels.

**Travel Requirements**: None
Join our team and discover how your work can impact patients' lives around the world
**Some of the Perks our LabConnectors Love**:

- We truly live our values: People First, Quality Focused, Customer Centered, Technology Driven and Accountability Always
- The opportunity to make a meaningful impact on a passionate and growing team
- Strong communication and collaboration within a smaller sized team
- Access to tools and resources that empower you to excel in your role

In addition to great perks and challenging work assignments, we invest in our people with enriching career growth opportunities, globally. We believe in a friendly and collaborative environment with open lines of communication.
LabConnect is committed to fair and unlawful employment practices in accordance with the Fair Work Act 2009. We uphold the principles of the Fair Work Act 2009 and ensure all employees receive their full entitlements under the National Employment Standards (NES), including minimum wages, leave entitlements, and protection from unfair dismissal.
We are proud to be an Equal Opportunity Employer and value the diversity of our workfo