Client Consultant

1 week ago

Sydney, Australia S&P Global Full time

**What’s in it for you**:
As a Client Consultant, you will be responsible for supporting our clients across the Global Markets Group, managing your own client accounts, while also working closely with sales, client support, and product. This is an exciting opportunity for a hard-working individual to be part of a fast growing, global organization. In this position, no two days will be the same, you’ll work alongside an intelligent and diverse group of passionate professionals dedicated to best-in-class client services.

**What you’ll work on**:

- Master the Global Markets Group products offered and supported by Global Client Relations.
- Support a book of regional, Australian accounts, primarily sell side institutions with a focus on debt syndication
- Build & maintain strong customer relationships and orchestrate onsite client deal coverage, training, and support
- Build relationships within your team and across various other teams under the Global Markets Group
- Liaise with Client Support and Product teams regarding forthcoming enhancements and ensure you and your client are properly educated on new initiatives to drive seamless support
- Keep abreast of market & regulatory changes that may impact services provided to clients, as well as commercial developments within the market which may relate to services the group could be extended to cover

**What we look for**:

- Bachelor’s degree required
- 1-3 years of experience in client account management preferably within the FinTech, Finance, or other related Industry
- Individuals with sell side capital markets experience and some knowledge of IHS Markit's solutions (preferred)
- Financial Industry knowledge and experience
- Results driven, detail-oriented, and a motivated self-starter
- Excellent verbal and written communication skills, with strong customer service orientation
- Strong organizational skills and ability to manage multiple tasks
- Superior analytical & independent problem-solving skills
- Ability to work in a team environment
- Ability to handle high pressure situations and manage deadlines
- Strong proficiency with Microsoft Office - Word, Outlook, PowerPoint, Excel**Equal Opportunity Employer**:

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