Claims Consultant

**Company Description**
Welcome to This Australian Life.

From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence and retaining great talent.

We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart. Why not discover where we can go?

Take your Workers’ Compensation Claims experience to Life Insurance with TAL in Sydney Enjoy tailored training, hybrid work, and unmatched support to grow your career.
- ** Switch to Life Insurance—full training provided**:

- ** Tailored training to harness your skills and ease your transition.**:

- ** Exceptional benefits: Hybrid working and career support.**

**Why choose TAL?**

We offer a unique opportunity to advance your career in the heart of Sydney, where you'll be supported to thrive in a culture that values development and excellence. Here's what you can expect when you join us:

- ** We’re Growing**:Help shape our future as TAL expands in Sydney.
- ** Learn from the Best**:Work with industry leaders dedicated to your success.
- ** Feel Supported**:Thrive in a culture that values growth and excellence.

As a Claims Consultant at TAL, you'll take charge of a portfolio of Life Insurance claims, leveraging our innovative claims philosophy, best-in-class policies, and the Life Insurance Code of Practice to deliver exceptional outcomes.

Operating from our convenient Sydney CBD office, your day-to-day will include:

- Ensuring compliance with external regulations, legislative requirements, and TAL’s high standards of service.
- Managing customer relationships and collaborating with internal teams to deliver the best outcomes for our customers.
- Contributing to ongoing projects and case conferences, where your expertise will directly impact claims outcomes.

**Qualifications**
- Proven experience in a similar claims management role (end-to-end) within Workers Compensation
- Strong communication and empathy skills, especially in sensitive situations.
- Excellent time management, problem-solving, and attention to detail.
- Allied Health backgrounds and Return-to
- Work are a plus
- As part of the recruitment process, there are a number of checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks._
**Additional Information**

To provide you with the best experience, we can accommodate you at any stage of the recruitment process. Simply inform our Recruitment team at any time.

TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice. We are proud to be a member of Diversity Council Australia and the Australian Network on Disability. For information on our reconciliation journey, take a look at our Innovate Reconciliation Action Plan.

We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture.
We extend this acknowledgment to the many Traditional Lands that we operate across and pay our respects to Elders past, present, and emerging.

LI-Hybrid #LI-Claims #InsuranceClaims

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.