Program Manager

We’re Cowry, the digital experiences team within Australian Payments Plus. Given we’re relatively new here, let’s start by intro’ing ourselves. AP+ is a family of cornerstone businesses you’d know; BPAY, eftpos, NPP, and while you haven't heard of ‘Cowry’ you probably have heard of a little digital wallet with over 1.5M customers called Beem which is just one of the products powered by us.

Our team love to explore new ground and challenge the status quo in the pursuit of fintech excellence. We live at the intersection of next-generation technology and traditional payments infrastructure, launching products from the ground up. Our mission is pretty simple; keep Australian payments open, keep businesses thriving and go beyond money.

We’re adding a Program Manager to our already thriving team. We have a large multi-year program of work to deliver for a major customer and anticipate follow on programs. As a Program Manager at Cowry, you’ll make meaningful contributions to the business by:

- Working as part of the Agile Chapter, coordinate program specific delivery of agile teams.
- Set up and run governance structures for major programs.
- Report program status to stakeholders, both internal and external.
- Work with the Business Owners for the program to ensure customer satisfaction.
- Work with Product Owners to ensure delivery for the programs.
- Work with a combination of Agile and Waterfall based teams.

We hope that you will have:

- A PMP certification.
- Significant experience as a program manager. 5+ years as a project leader or program manager
- Experience managing a program with external clients / customers.
- A proven track record with mission critical programs.

We strive to create an environment where every member of the team feels empowered to make a decision for the benefit of our customers.

At Cowry, a growth mindset is fundamental to success. We are obsessed with data. It’s how we learn, ask better questions and improve. It allows us to take small bets, learn quickly (often by failing) and dust ourselves off. We believe that to fully embrace experimentation and failure as part of learning, it requires a culture where everyone feels safe enough to push beyond their own fears.

You’ll thrive in Cowry if:

- You have an agile, entrepreneurial mindset & thrive in an environment where you can reimagine your contribution each and every day
- The idea of working in a “start-up-esq” environment excites you (but you also sleep well at night knowing your job is secure)
- You love to test the boundaries of your abilities and champion your colleagues to do the same
- Your job title is just a point of reference for your LinkedIn profile, it doesn’t define who you really are
- You’re curious at heart, always asking questions and looking for ways to improve

Cowry may not be the place for you if:

- You thrive when working in a hierarchical “clunky” environment
- Your job title means the world to you and defines who you are
- You love to work in pre-defined silo’s
- To you, team & company culture is two dimensional

What Next?

For us, it’s more important that you are a genuinely decent human, as we believe people can pick up any skill with the right support & mindset.

We consciously and intentionally hire from diverse professional and personal backgrounds. We work hard to build a wonderfully diverse team of individuals, measured not by numbers but by contribution and diversity of thinking.
- If we like your vibe, you’ll get a call from our Talent rep to make sure we’re on the same page about salary and role expectations
- Once we get the admin out of the way, you’ll get a time booked in to meet the hiring manager so they can get to know you better
- If you’ve made it this far (congrats) you’ll have a final informal chat with the head of department or CEO

Either way, expect to get honest feedback from us along the way as we value it highly.