Customer Service Representative

5 days ago

Geebung, Australia EasyR Australia Full time

EasyR is Australia's largest and fastest-growing motorcycle parts & riding gear online retailer. We are an Australian-owned company based in Brisbane with over 25 years of combined experience in the motorcycle industry. We are looking to add a Part-Time Customer Service Representative to the team.

**Position available**
- Part-Time Customer Service Representative

**Your responsibilities will include**:

- Managing sales order processing and adjustments.
- Providing advice on sales and parts.
- Undertaking general administrative tasks.
- Assisting customers in-store.
- Collaborating with suppliers to meet customer requests.

**We offer**:

- Working hours from 8:30 am to 5:00 pm, with no weekend shifts required.
- Comprehensive in-house training.
- Generous staff discounts.
- Excellent written and verbal communication abilities.
- Proficiency with Microsoft Suite.
- Capability to handle challenging customer situations.
- A high-level of computer literacy.
- Attention to detail and keen organizational capabilities.
- Ability to work well independently and within a team environment.
- Excellent interpersonal skills with a focus on customer service.
- Self-motivation and initiative.
- Capacity to multitask effectively.
- Basic knowledge of, or a willingness to learn about motorcycle parts and accessories.
- Reliable transportation for commuting to and from work.

**Experience**:

- Motorcycle experience is highly regarded, but not required.

**Job Types**: Part-time, Permanent

Pay: $25.65 - $33.33 per hour

Expected hours: 30 per week

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Inbound Call Centre: 1 year (preferred)
- Outbound Call Centre: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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