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Junior Sales Support

2 weeks ago

Kingsford, Australia Ahrens Pty Ltd Full time

**About the Company**

For over 30 years, Pioneer water Tanks have been manufacturing large-scale liner & steel framed water storage units for distribution throughout Australasia and beyond. Based in Bellevue WA, its advanced manufacturing facility employ’s close to 100 people and we pride ourselves on the exceptionally high retention rates, for our employees. Indeed, many of our staff have stayed for decades, developing into more responsible roles, as they go. We are considered market leaders and look to offer a supportive working environment that encourages personal growth and calls for individual involvement, within a team environment. We distribute our water tanks through an Australia Wide Dealer network, that supplies and installs our tanks throughout every corner of Australia.

As we are part of the Ahrens family of companies, there is great scope for future & varied opportunities. Ahrens is a fifth-generation South Australian, family-owned business. The Ahrens Group currently employs almost 1000 people nationally, and this number continues to increase as we experience further significant growth through-out all its divisions. We are proud to say each of our divisions are leaders of their industry. These divisions consist of construction, engineering, rural infrastructure, water storage, electrical and mining services.

**About the role**:
This role will be offered as Full-time employment, working Monday to Friday.

**Key Responsibilities**
- You will be required to produce quotes, sales reports, territory analysis data.
- Become proficient at producing accurate and detailed Water Tank quotes for Australian and Export markets.
- Provide sales and data analysis reports as requested by account managers, for individual dealer’s territories.
- Liaise with account managers and be involved in all back-of-house sales documentation.
- Answer and respond to incoming phone sales enquiries.
- Ensure that all customer complaints are resolved and the resolution and the relevant managers are notified.
- Resolve all customer complaints and make sure to notify relevant managers if any processes need to be reviewed.

**Skills and Experience**
- Have previous Administration or Office support experience
- Have an understanding of Rural Sales or Rural Industries
- Experience in over the phone sales and customer service.
- Competent in Microsoft Office Suite.
- Excellent time management skills.
- Takes initiative with task and able to work independently once confident.
- Is customer focussed and able to resolve and deescalate any issues that arise.
- Has an ability to build strong relationships and work within a team setting
- Able to work in fast pace environments and assist with any work that arises

**Why Work at Pioneer
We are continually evolving and investing in our people and facilities to achieve satisfying outcomes.

We strive for a positive and supportive team culture which embraces diversity and innovation, and aligns with our core values including commitment, integrity and safety. In return we reward those who passionately work towards realising our vision.

**Benefits**
- Employee Assistance Program, supporting you and your family’s health & wellbeing
- Discounts to some of Australia’s leading corporate partners in private health insurance, gyms, travel, clothing, vehicles and more
- Generous paid parental leave entitlements to support you and your family
- Annual Employee Donation Scheme to support a charity/cause of your choice
- Family, social and team building events
- Opportunities for career progression

**How to Apply