Hospitality Supervisor

3 days ago

Melbourne, Australia Compass Group Full time

Compass Group is a world leader in catering and support services, employing over 600,000 people across 45 countries. Rated number one in our industry on Fortune’s World’s Most Admired Companies for 2020, Compass Group serves 5.5 billion meals each year to our 55,000 clients worldwide.

Our Lounge teams work in some of the world’s most renowned airport lounges across Australia, providing first class hospitality to travellers looking for a touch of luxury, sophistication and the highest service standards that our country has to offer. The roles will see you interacting with local and international guests, and no two days will ever be the same.

**The position**
- Full Time
- As a supervisor, you will guide and lead the team throughout their shift, with responsibility for staff mentoring, training and morale.
- Assisting the Lounge Manager with day to day operations across all Food & Beverage.
- Maintain a constant focus on providing excellent guest experience at all times.
- Lead, mentor and train the food & beverage team, ensuring a fun and energetic working environment.
- Assist in recruitment and induction of new team members.
- Handle any escalated guest complaints

**The Person**
- Have an absolute “can do” attitude.
- You will ideally have previous experience in a similar role and are looking to work in a larger operation or a Team Leader ready for their next step.
- Flexibility to work a variety of shifts as the business requires, including late finishes, weekend and public holidays.
- Good knowledge of food and beverage service and products.
- Well-groomed and professional in appearance.
- RSA
- Contribute to the team with strong communication skills, high energy and a goal oriented focus

**The Benefits**
- Travel Allowance
- Access to a wide variety of training and support with a team that encourages and supports while you learn the ropes.
- Looking to grow and develop your role? Compass focuses on progression and opportunities
- Reward yourself - access to discounts and benefits only available to Compass employees

We place great importance on being an employer of choice and offer excellent career opportunities including internal transfers; ongoing training and development, a competitive salary, recognition programs including awards, long service and team event days, site-based benefits and company discounts.

We are a company that puts our people first, understanding that great things can be achieved when we all work together and we want to hear from you

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