Aps 5 Delegate

4 days ago

Sydney, Australia Department of Veterans' Affairs Full time

Salary Range: $85,503 - $89,106 + Attractive Superannuation
- Contact Officer: Hudson

**Duties**

In accordance with the principles of workplace diversity, Work Health and Safety, participative work practices, APS values and APS Employment Principles, the duties may include but are not limited to:

- The management of a caseload of claims under the Military Rehabilitation and Compensation Act 2004 (MRCA), the Veterans’ Entitlements Act 1986 (VEA), and the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988 (DRCA), including:

- Commencement of claims in accordance with established policies and procedures.
- Requesting information necessary to finalise each claim.
- Maintenance of claim records in DVA computer systems.
- Follow-up and consideration of information.
- Seeking input from Senior Delegates, Medical Advisers and Triage and Connect staff, as required.
- Discussion of adverse findings with clients and advocates.
- Finalisation of claims.
- Completion of Needs Assessments and Treatment Path Determinations.
- Provide operational support and advice to Team Leaders.
- Contribute to business planning, evaluation, and reporting on organisational goals and objectives.

**Eligibility**

**Notes**

This recruitment process is being used to fill an ongoing (and/or Non-ongoing) position(s).

A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.

Where a non-ongoing position is offered, the role will be filled for a specified term of up to 18 months. A specified term may be extended up to a maximum period of 3 years.

DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.

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