Flagship Store Manager Melbourne Central

6 days ago

Melbourne, Australia LEGO® Certified Stores Full time

Our LEGO® Certified Store in Melbourne Central is looking for its new energetic Flagship Store Manager. The store features life-sized LEGO® models, a Pick-a-Brick wall, hard to find product releases and amazing bricks in hands engagement opportunities. Designed in partnership with the LEGO® Group, this store is an integral part of our LEGO® Certified Store network and the home of LEGO® in Melbourne Central.

**_ Your Role:_**

As the Flagship Store Manager, you are responsible for leading and driving an engaging, customer driven culture within the store, be in-charge of all store operations to ensure the store operates smoothly and efficiently. Mentor, develop and grow your own team, tailor your leadership style to empower and take your team on a fun, exciting journey with LEGO®

Create an environment where creativity and imagination define the future of play and strive for outstanding results in customer experience and sales performance.

**_ Your Purpose:_**
- Be able to create store rosters according to daily traffic, peak periods and optimize the team resources.
- Provide constructive feedback and coaching to build a high-performing team environment.
- Implementing plans to achieve high results in sales and customer service expectations set by the Support Office team.
- Work closely with your team to fulfill online orders and execute in-store activations.
- Responsible for inventory management including stocktakes & cycle counts.
- Responsible for implementing in-store visual merchandising standards.
- Cultivate a positive, collaborative team environment that promotes a safe & fun atmosphere.
- Responsible for in-store recruitment, training, and team development for future career possibilities.

**_ To be successful for this role:_**
- At least 3 years of management experience in a retail environment.
- Ability to build a high-performing & results driven team in sales and customer experience.
- Excellent communication skills, both written & verbal.
- Epitomise professionalism but recognise the importance of a fun, encouraging and welcoming team environment and have a genuine passion for LEGO®
- Be self-motivated, driven, results orientated and can demonstrate success in achieving KPI’s within a retail atmosphere
- Demonstrate an ability to develop, inspire and coach a small team of retail professionals and can connect the team to the essence of the LEGO® brand

**_ Why work with us?_**

Discounts & Perks** **- Enjoy generous discounts across all Alquemie Brands & LEGO®

Wellbeing** **- We invest in your mental health and wellbeing through training, EAP, YOU days

Parental Leave Policy - For both permanent & casual employees and primary & secondary carer

Career Development & Training - Paid study support & opportunities be a part of our training workshops

Bonus & Perks - Enjoy performance incentives & endless recognition for all your hard work

Although it is important to have a great record and experience in retail, we are also interested in individuals who are comfortable and experienced in engaging with kids to deliver amazing bricks in hands experiences.

Build your career brick by brick at AG LEGO® Certified Stores

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